Dr Jesse Green is joined by Clayton Newell from Henry Schein One to unpack how AI can help your dental practice today, not in five years’ time. You will hear which low value tasks to hand over first, why freeing your front desk from the calendar and the phone changes the patient experience, and how to tell the difference between technology that earns its keep and technology that just looks impressive. 

Clayton also points to the revenue already sitting in your existing database: the lapsed recalls, the unbooked treatments, and the simple follow-up habit that turns those numbers into booked chairs. You will get a clear picture of where the practice of the future differentiates once systems become a commodity, and what that shift means for the work your team does every day. If you are a practice owner deciding how far to take AI and automation without losing the human side of your practice, you won’t want to miss this episode. 

 

In This Episode: 

  • 02:32 The parallel between tradies and practice owners, and why hands on craft has a long runway ahead of it 
  • 12:17 AI clinical notes inside the PMS, and the end of writing up your day at nine o’clock at night 
  • 17:36 Getting front of house out of the calendar, and why patient experience becomes the point of difference 
  • 24:29 The money left on the table in your database, and the follow-up call nobody wants to make 
  • 38:41 Practice owners are vibe coding their own tools: what to build, what to buy, and the compliance trap 

 

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