Dr John Demartini’s tips on building a self-managing team
Building a self-managing team and recruiting intrinsically motivated talent is often a pain point for practice owners who don’t want to constantly micro-manage their staff. ...
How to reduce key person risk in your practice
As a practice owner, you never want to fall into the trap of relying too much on any key player – including yourself. If the practice and team are too dependent on you as ...
How to manage patient complaints
Patient complaints are often a gift in disguise. They give you the opportunity to demonstrate exceptional service, improve the patient experience, and solve a problem that other pa...
How to give your patients six-star service
Depending on your location, there could be any number of practices competing for patients, offering different deals and discounts, engaging in flashy advertising. But what&rsquo...
Going out with a bang - how to finish the year strong!
As we step into the last chapter of the year, it’s easy to let the momentum fizzle out as our minds turn to the much-anticipated holidays. The goals you set in January may ha...
Practice politics – how to manage bickering team members
A common consistently reported by practice owners, managers, and leaders across numerous industries, is navigating the complex world of social dynamics in the workplace. No matt...
How to turn web traffic into patients
This is a common pain point for practice owners – and indeed business owners – across the board. Web traffic is great to have but unless it’s translating to conve...
What is a dental coach?
If I had a dollar for every time I’ve introduced myself as a dental coach and been met with confusion, I could probably start a whole new practice. Those not in the dental...
Preparing your practice for a second wave
As Australia braces for a second wave of infections, practice owners across the country need to be planning for what this means for their team, patients, and practice. Rather th...
What do the JobKeeper changes mean for you and your team?
There’s been a fair bit of speculation about the future of JobKeeper payments, but this morning the Government made their decision. When JobKeeper was initially announced in ...
The Ultimate Blueprint to Practice Ownership
Wouldn’t it be nice to just get a template of how to plan, start and successfully run a dental practice business? To know exactly the number of hours one needs to put in to g...
The 3 Effective Risk Management Strategies You Should Be Doing Right Now
As a business owner, there is one golden rule you should always adhere to... don’t lose money. I’m not talking about that week or month where there was a dip in your...
Chase Your Dreams with a Plan
Wouldn’t it be nice to just chase after your dreams like a mad man? No worry for what people would think, whether or not you’d succeed or how you would feed yourself an...
Questions Warren Buffet Asks Before Investing in a Business
Will Warren Buffet buy your business? Probably not considering it is likely to be a business that may not meet his criteria. But does your business meet all the other requirements ...
4 Crucial Things You Need to Check Before Subscribing to A Marketing Service
As a dental professional and entrepreneur, running a world-class practice is often more than a full-time job so I wouldn’t blame you if you feel there’s no time in your...
Top Business Trends Post Covid-19
We just can’t wait to go back to business, can we? But will we ever be able to go back to doing business the same way we have always been doing? Chances are not really! This ...
How To Be A Confident Decision Maker, Defeat Stress And Overcome Setbacks
There’s no doubt that running your own business can be super stressful. When you invest your time, life and money in a business you have to accept that there’s alway...
When A Recession Hits: What To Do Next!
The emergence of COVID 19 has created a recession like never before. Regardless of the industry you work in, you are impacted by its presence. Problem is, there is no sight of it e...
How Personal Development Assists With Professional Growth
[et_pb_section admin_label="section"] [et_pb_row admin_label="row"] [et_pb_column type="4_4"][et_pb_text admin_label="Text"]There is a major difference between being ambitio...
Marketing Your Practice During Uncertain Times
Uncertainty might be an understatement considering the current situation worldwide. Coronavirus has really overtaken this year. Everyone is at a pause. Some call it the ‘big ...
Creating A Powerful And Unique Brand Identity
What is Branding? When we think of branding, we think of logos – the bitten apple for the technology giant of the same name or the little tick for Nike that is a movement in...
How To Work Collaboratively With Specialists
It has always been a little difficult for the general dentist and a specialist to amicably co-exist. But the fact of the matter remains, both of them are equally important componen...
Managing Risk In Uncertain Times
As we live amidst the most trying of times in modern history, uncertainty seems to be the keyword. COVID-19 has shaken up the entire world. From a business perspective, there is a ...
Navigating The Covid 19 Crisis
Who knew we would live to see a time like this! Covid 19 has now become a pandemic all over the world. This blog is all about how you can manage your dental business and your sanit...
The Good, The Bad And the Ugly Of Setting Up Fee Structures
Any business needs a viable and appropriate fees structure to operate commercially successfully. But what factors go into setting up a fees structure that will help the bottom line...
Which Efficiencies Can Make Your Practice More Profitable
Have you been working more than 50 hours a week over 5 or 6 days without taking a meaningful break? Do you know that you could be putting yourself in real danger with the excessive...
Legal Elements Of Owning A Dental Practice
Most dentists forget that dentistry isn’t simply about being excellent at clinical care, it is also about taking care of the business and the legal aspects that can impact on...
How To Create A Winning Culture
We hear the importance of culture to optimally run a business all the time. We know we need to inculcate it in our organisation, big or small. But that is only the beginning of a l...
Things I Wish I Had Known Right After I Graduated
It is a long, difficult, tedious and expensive journey to earn the right to practice dentistry. It is then only understandable that you want to dig right into those teeth and get s...
A Business Owner’s Guide To Change, Transition And Self Mastery
Nobody likes uncertainty; no one likes to not be in control of what tomorrow will hold for them. And this is the number one reason why people become complacent and unwelcoming of c...
Leadership Hacks For Personal And Professional Growth
The first step to mastering any skill is to first be aware and accept that there is still a lot of learning to do. This is especially true for people in leadership roles. They are ...
Design Your Own Career And Future By Reinventing Yourself
It is never easy to go back to square one; to tell yourself to start again. To accept that things did not turn out as they should have and it is time to do things differently; to r...
How To Master Deep Listening
How often do you really pay attention to what other people are saying? Our social media news feeds are swarming with people filling us in on their lives, but the moment you open th...
How to Bounce Back from a Setback
We all have setbacks; it is part and parcel of living on this beautiful planet. Listen to anyone’s success story and they’d tell you about how they moved forward agains...
Build and lead Teams Effectively with the Help of Storytelling
How does storytelling have anything to do with fixing people’s teeth? Why are we even discussing storytelling on a dental business blog? And who leads teams by telling them s...
Going Digital and Beyond
As dentists and business owners, you are always on the lookout for upgrades. Always learning, always growing. And in this Digital Age, growth without the incorporation of technolog...