Multiple Dates Available



Multiple Locations Available

At Savvy Dentist we know that Front Desk Team Members are the real unsung Heroes!

A successful Front Desk is at the epicentre of a truly thriving practice.

It’s the one role that requires smooth synchronicity across multiple areas of the business. From fostering practice values, delivering on patient expectations. supporting those trusted with clinical care, to juggling the roster, team communication, tracking numbers, delivering on targets, turning inquiries into bookings, and keeping the peace!

Sound familiar?

In this Savvy Dentist Workshop our team will share tried and tested systems that have worked in real life to make Front Desk team members more confident and organised, more productive, more satisfied and less stressed!

We will teach you to create clarity, and build in structure and systems to hone your communications and get you executing with confidence, so you get results .

Here is some of what we will cover:

  • Why the Front Desk is the epicentre of the truly thriving practice
  • The real fundamentals of Front Desk success
  • Own the Phone: Never lose a new patient booking. Never!
  • Choreograph a truly amazing experience for every patient
  • How to foster positive relationships with Practice Owners and Clinicians
  • Ask Anyone Anything: When and how to have rewarding conversations
  • The 3 R’s of Marketing
  • The Language of Money – How to easily discuss fees and money
  • How to drive a collaborative team approach to max your patient retention
  • How to build awesome team spirit
  • Dealing effectively with the unexpected and the unreasonable!
  • Run dynamic meetings.
  • Set yourself up for a terrific day. Everyday! Plan, Prepare, Prioritise, Play…and enjoy the Peace!

This workshop will be a game changer for anyone working the Front Desk.

This is a Savvy Dentist Event. Attendees will benefit from the renowned Dr Jesse Green – Savvy Dentist Systems, Templates, Frameworks and Learnings, but hear the real juice from those in the know who work within our Savvy Dentist Team delivering Front Desk outcomes for our coaching clients.

Our presenters are our very own Dental Reception Specialist Sue Sandles and our Front Desk/Practice Manager Coach, Mel Thompson.  

Space is strictly limited. So book now to ensure you don’t miss out!

Event registration is NOW OPEN until 5 pm on Friday 6th March 2020 OR UNTIL SOLD OUT!


St. Kilda, VIC
Thursday, 19 March, 2020
Saturday, 21 March 2020

Sydney – Parramatta
Thursday, 2 April 2020
Friday, 3 April 2020


What time do we start and finish?

All our events will have Free Barista Coffee and registration from 8.30 am and we kick off at 9.00am sharp, and finish at 5.00pm.

Is catering included?

Yes, the event is fully catered.  Morning Tea and a Hot – Cold Buffet Lunch and Afternoon Tea is provided by us and includes additional food options such as gluten-free, allergy specific, vegetarian and vegan options. You will be able to list any food preferences in your registration when you are processing your booking. But please feel free to call us on 1300 66 83 84 if you have any questions.

What should I bring?

Just yourself, and a willingness to do the work while you’re in the room — so you can walk out with results, not just a big to-do list. Everything you need on the day will be provided by us – parking, food, workbook, pens, paper and of course lots of Fun!  If you tend to feel a little cold in air conditioning then just bring a jumper, or wear layered clothing.

Where should I park?

There plenty of free onsite parking at the venues. That is one reason why we chose these venues.

Where should I stay?

Where-ever you’re comfortable. The venue where we are holding the event offers a variety of accommodation options in different room formats. If you require accommodation you can phone the venue.

Who can I contact if I have any questions?

Contact Mel at boardroom@drjessegreen.com or by phoning 0452 247 006. We are here to help you!

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