Make your reception your biggest asset at our
Front Desk Heroes Workshop!
So that you can generate more leverage and
earn more while working less.

EQUIP YOUR TEAM WITH THE TOOLS, SKILLS, AND CONFIDENCE TO TURN THE FRONT DESK INTO A MARKETING MACHINE FOR THE PRACTICE
Your front desk is the face of your practice. There to greet your patients with a smile, answer questions, book appointments and settle payment – your reception team plays a crucial role.
It’s important that your team is equipped to handle the numerous different situations they find themselves in, otherwise it can lead to unhappy patients, empty appointment books, and poor team performance.
It can be painful to see the phone ring and calls not get converted into appointments.
It hurts to lose hard-earned patients and see the appointment books dry up.
And of course, it’s beyond frustrating to work hard in the surgery only for things to fall apart at reception (especially if it’s due to poor or inconsistent care…).
But with the right training, your reception team can be one of your practice’s greatest assets!
Front Desk Heroes gives hands-on training to your team to see concrete results and impact in the practice.
UPSKILL YOUR TEAM IN ONE
SHORT DAY
Your team will learn the communications, business, and customer service tools necessary to step up and be a hero for the practice.

Bring Your Team Along To Be Trained By Experts In The Field

Reception Team Live Up To Their Full Potential

Enjoy Real Improvements In Conversions, Retention, And Patient Experience
Front Desk Heroes is a world-class workshop for dental practice owners and their teams that will show you how to:
Ensure the appointment book is full and productive
Increase new patient conversions
Eliminate cancellations
Ask for payment without feeling icky
Deal with difficult or disgruntled patients
Creating patients that pay, stay, and refer for life!
Places are filling fast with practices that are ready to rev up their reception team – so don’t miss out.

BRING YOUR TEAM ALONG
We will train them with specific communication frameworks and processes

WATCH YOUR RECEPTION TEAM TAKE CHARGE
They know exactly what to say and when to say it to control outcomes

YOUR FRONT DESK BECOMES YOUR GREATEST ASSET
Reception becomes a marketing tool in and of itself – converts, rebooks, and retains patients for you!
WHO SHOULD ATTEND?
This workshop will be focused on upskilling Associate Dentists to become rockstar team members.
Practice Owners are encouraged to accompany Associates to learn together how to enhance their practice and build a strong team.
Dental Practice growth comes from teamwork, building winning processses together and sharing success!
WHERE AND WHEN IS THE WORKSHOP?
Saturday 16th of October 2021
8:30AM – 5:00PM Zoom Online Session

FULLY DEVELOP THE POTENTIAL OF ONE OF YOUR PRACTICE’S MOST IMPORTANT ASSETS
Your team will recognise the importance of their role as the quarterback of the practice, they can make or break the day.
Market yorself
Fill your appointment book
Attract the ideal patient
Present treatments (and get them accepted)
Keep your pipeline full with happy, repeat patients
Earn well so you can enjoy the life you have always wanted

HAVE YOUR TEAM TRAINED BY EXPERTS IN THE FIELD WITH DECADES OF FIRST-HAND EXPERIENCE
The front desk personnel will have the tools, skills and confidence to turn the front desk into a marketing machine for the practice.
Market yorself
Fill your appointment book
Attract the ideal patient
Present treatments (and get them accepted)
Keep your pipeline full with happy, repeat patients
Earn well so you can enjoy the life you have always wantedf

ULTIMATELY INCREASE THE PROFITABILITY OF YOUR PRACTICE
Patient flow increases, the level of patient care increases, productivity increases, and so profit increases! Because profit is power, the practice can reinvest in more marketing, patient retention systems, wage increases – the sky’s the limit.
Market yorself
Fill your appointment book
Attract the ideal patient
Present treatments (and get them accepted)
Keep your pipeline full with happy, repeat patients
Earn well so you can enjoy the life you have always wanted/p>
productive dentist is a world—class workshop for dental associates that shows you how to:
A dentist, coach and best0selling author, I run Australia’s leading entrepreneurial community for dentists.
And I will be your host and teacher during the Productive Dentist Workshop, a fabulous, ‘roll up your sleeves’ results-oriented event.
Why shoul you learn from me?
I’ve spent decades in the trenches running my own practice.
I’ve built up several 7-figure practices both for myself and other dentists.


I’ve learned exactly what it takes to create a practice that generates consistent high profits, happy patients and a team that works independently.
All the principles I teach are timeless, ‘real world’ methods that are guaranted to work.
In fact, my mastermind clients consistenly enjoy up to 100% revenue increases in as little as 12 months!
Give me one short day and I’ll show you how to get the results you are looking for..