Tips on Dealing with Conflict in your Team
Even the best teams and kindest people experience conflict from time to time. It’s human nature – and just part of the package when we spend a large chunk of time with other people. If we can effectively manage conflict within our teams, we’re able to communicate and have respectful disagreements that preserve morale, culture, […]
Patient Retention Tips for Dentists
Being able to retain a patient base is a key skill for any dental practice. You can spend all the time, money, and energy you like on complex marketing campaigns that attract new patients – but it’s going to do you very little good unless you can retain them. Retention is something I’m particularly passionate […]
Don’t Make These Seven Business Blunders!
We all make mistakes in life, despite our best efforts. It’s frustrating, disappointing, but also a goldmine for lessons. But what if you could skip straight to the lessons without making mistakes? That would be a dream, right? It’s simple – learn from the mistakes of others. And in business, there are plenty of mistakes […]
Retaining Your Patient Base With Engaging Content
We go to a lot of effort to attract new patients, and to lose them after all that work is just a massive waste. You can’t get cocky or complacent and assume that everyone who walks through your doors is automatically a loyal, lifelong patient. It takes a bit more effort than that, and it’s […]
248. How to Sell to People Who Hate Being Sold to
This week’s bite-size explores the unique situation we dentists find ourselves in – having to navigate case acceptance with patients sceptical of spending large sums.
244. Unpacking the Psychology of Influence and Persuasion
Dr Jesse Green unpacks the gift that helps you get the results you want from your interactions with people in your professional and personal life.
Master How Your Words Come Out
We all know the importance of communication in the success of any relationship, business or otherwise. Communication is the key that allows us to foster great relationships with our team members, patients and our stakeholders in business. But when it comes to our patients, it could make or break the relationship. Nobody wants to go to […]
205. How To Speak With Power And Influence
There is power in your voice and this is what we’re discussing in our wide-ranging conversation with Maria Pellicano on Episode 205 of the Savvy Dentist Podcast. Maria is a singer, voice coach and public speaking trainer and she helps people communicate effectively with others so that their messages are delivered the way it’s intended.
In this interview, Maria shares with us some practical tips on how to use elements of voice to enhance and deliver the message we are trying to convey. We also talk about handling specific scenarios in dentistry between dentists, clients and team members and so much more. If you apply and take her tips to heart, you will definitely improve your communication skills.
5 Secret Tips To Build Your Patient Audience
If you have been a regular listener on my Savvy Dentist Podcast, you may know I have achieved the 200th episode mark. This episode is all about what I learned from my guests in my 4 years of podcasting and how I have managed to build an audience and have them return over and over again. […]
How To Master Deep Listening
How often do you really pay attention to what other people are saying? Our social media news feeds are swarming with people filling us in on their lives, but the moment you open the app, you get busy posting your own updates. You may scroll through the feed, like a picture, comment a customary compliment […]