The 10 Commandments of an Effective Website

The 10 Commandments of an Effective Website

Creating an effective website is an investment that requires time, effort, skill, and strategy. Having a web presence that generates traffic conversions is essential for any brand, but it’s a moot point if your website is confusing and ineffective. These 10...
267. Embedding a Customer Service Culture

267. Embedding a Customer Service Culture

I’ve invited customer service expert Jaquie Scammel on the podcast today. Jacquie is also the author of 2 books called Service Habits and Service Mindset. And we’re going to talk about embedding a customer service culture to help scale your business.