259. Know Yourself, Know Your Business

Jim shares his experience both in life and in business, talking about his current business model, simplifying life and business, getting through anxiety and self-sabotage and just having a balanced life.

How to Reduce Key Person Risk in Your Practice

As a practice owner, you never want to fall into the trap of relying too much on any key player – including yourself. If the practice and team are too dependent on you as a practice owner, you’ll struggle to take time off, reduce your hours, or scale the practice. If the key person risk […]

How to Give Your Patients Six-Star Service

Depending on your location, there could be any number of practices competing for patients, offering different deals and discounts, engaging in flashy advertising. But what’s really going to give your practice the winning edge, is the six-star service you provide and how you make your patients feel. Every patient will walk away from your practice […]