Practice Politics – How to Manage Bickering Team Members

A common consistently reported by practice owners, managers, and leaders across numerous industries, is navigating the complex world of social dynamics in the workplace. No matter how big or small, how corporate or casual your practice may be, there will always be the occasional disagreement or tension among well-meaning colleagues. Ultimately, it’s your responsibility as […]

How to Turn Web Traffic Into Patients

This is a common pain point for practice owners – and indeed business owners – across the board. Web traffic is great to have but unless it’s translating to conversions and sales, it’s more or less a vanity metric. So, here are some tried and tested pointers for converting web traffic into patients – from […]

What is a Dental Coach?

If I had a dollar for every time I’ve introduced myself as a dental coach and been met with confusion, I could probably start a whole new practice. Those not in the dental industry fail to see the need, but dental coaches play an important part in developing dental practices for the good of the […]

131. How To Scale Personal Communication in Your Practice with Matthew Barnett

     In this episode, I’m speaking to Matthew Barnett, the founder of Bonjoro. In dentistry, we’re always looking for ways to scale our personal communications. We want to ensure a better patient experience and higher retention rate. But even with automated systems, sometimes the personal touch can get lost. That’s why I’ve invited Matthew […]

Advice on Building a World-Class Team

To transition from dentist to business owner, we need to be backed by a team. But with teams comes complexity. There are different personalities, desires, and preferences that all need to come together toward a singular goal: the success of the dental practice. Creating the perfect team is often a trial and error situation. For […]

3 Hot Tips To Send Your Dental Practice Into Business Overdrive

Growing a dental practice can test a dentist’s patience. We have a vision. We know what needs to happen next. Why can’t we be there already? But here’s what I’ve found: steady, consistent action applying strategies that work is what yields the best results. Deceptively simple, some strategies can be overlooked. However, on deeper consideration […]

81. 3 Tips to Accelerate Your Practice Growth

In this episode, Dr Jesse Green shares his 3 top tips for putting your practice growth into hyperdrive. If you want to transcend the traditional model of owner-operator (as is common for dental practice owners) and step into true business ownership, this episode it for you. In this episode Dr Jesse Green discusses: Quick tips […]

What Every Dentist Needs To Know About Business Systems

Man with eyeglasses raising finger with text at the bottom "What Every Dentist Needs To Know About Business Systems"

While the dentist in me loves perfection in patient care, the entrepreneur in me gets a kick from creating business systems for our practice. I love this stuff because it creates order and structure. My opinion? Order precedes forward movement. Order is achieved by bringing structure to the business. It follows that structure comes through […]

How to Know You’re in a Dental Business, Not Just a Dental Practice

You’re running a dental practice, but did you know you’re really the owner of a dental business? It’s a question being posed to more and more dentists. And most of my readers will know why. It’s no secret things have changed in the world of dentistry over the past five years. A topic covered extensively […]