357. How to Successfully Introduce CBCT into Your Dental Practice – Dr Acrane Li

CBCT imaging is turning diagnosis  on its head. The difference between 2D and 3D imaging is like comparing black and white vs. colour TV. In this episode Dr. Jesse Green catches up with one of Australia’s experts in CBCT, DR. ACRANE Li, a dual trained radiology and nuclear medicine imaging specialist with subspecialty interests in […]

356. Inspiring Leadership

This week, we’re diving into the archives to bring you a very special episode full of our top leadership hits.

The Four Kinds of Assets You Need to Build in Your Practice – and Why!

The ability to build assets is incredibly important to your success in business and practice ownership. In fact, every headache, frustration, bottleneck, and pain in the backside that you experience in your practice, can be traced back to a deficiency of assets. Now, when I say assets, I don’t just mean your cash or how […]

How to Retain Good Talent and Avoid High Turnover

savy dentist

Business owners put a lot of money, time, and effort into recruiting and onboarding top-tier talent, so naturally you want them to stick around. If you’re dealing with high staff turnover, it can be a bad look as patients begin to speculate what goes on behind the scenes. Not to mention the costs and ROI […]

267. Embedding a Customer Service Culture

savy dentist

I’ve invited customer service expert Jaquie Scammel on the podcast today. Jacquie is also the author of 2 books called Service Habits and Service Mindset. And we’re going to talk about embedding a customer service culture to help scale your business.

7 Ways to Approach Difficult Conversations

savy dentist

As a practice owner and team leader, you’re going to face tough conversations from time to time. Whether it’s with a patient, team member, business partner, or member of the public – it’s up to you to keep your cool as you navigate tricky topics. Often, we feel a little awkward, uncomfortable, and maybe even […]

How to Introduce a New Clinical Procedure Into Your Practice

Adding new clinical procedures to your practice can be an excellent way to introduce a new revenue stream to your practice and ensure your patients are receiving the best possible care. When done right, a new clinical procedure can attract new patients, improve patient care, and allow you to do more of the work you […]

259. Know Yourself, Know Your Business

Jim shares his experience both in life and in business, talking about his current business model, simplifying life and business, getting through anxiety and self-sabotage and just having a balanced life.