264. Smooth, Seamless, and Stress-free Patient Transfer
This Bite-Size episode is your guide to the communication, relationship management, and logistics required to conduct an effortless patient transfer.
263. Living an Inspired Life
In today’s episode of the Savvy Dentist Podcast, I’ve invited none other than Dr. John Demartini for a very interesting conversation on human behaviour and living a life you love.
260. Five Steps to Handling Patient Complaints
In this Bite-Sized episode, we’ll explore a five-step complaints process using a real-world example of a complaints situation with this model.
259. Know Yourself, Know Your Business
Jim shares his experience both in life and in business, talking about his current business model, simplifying life and business, getting through anxiety and self-sabotage and just having a balanced life.
How to manage patient complaints
Patient complaints are often a gift in disguise. They give you the opportunity to demonstrate exceptional service, improve the patient experience, and solve a problem that other patients may be experiencing, but haven’t yet voiced. When dealing with complaints, it’s...
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