246. Know The Patient

Dr Jesse Green unveils the secrets to knowing your patient. Learn how to skillfully invest in the patient relationship.

How Dental Patient Communication Affects Practice Profitability

True or false? Patient communication is really important. For me, when it comes to cranking up your dental business, patient communication ranks right up there with great marketing. But if we’re honest, communication’s a pretty broad term, isn’t it? Thanks to technology, today its scope is much broader than it once was. And while have […]

98. How to Communicate Like a Leader with Dr Laura Sicola

Communication skills are an indicator for success in business. We need to communicate effectively with our team to avoid or negotiate conflict, to improve our workplace culture and more. But also, we need to communicate effectively with our patients for better case acceptance and behavioural change. Communication is one of the backbones of our businesses, […]

44. Diamonds And Ferraris: How To Design A Luxury Experience, with Karl Schwantes

In this episode, I chat with the owner of Xenox Diamonds and luxury experience designer, Karl Schwantes. Karl is an expert at creating outstanding customer experiences and forging ideal partnerships. He is a super savvy marketer and businessman. If you’re looking to create a boutique experience in your practice, this episode is a must listen. […]

The Minimalist Guide To Gaining Ideal Patients, Fast

Gaining ideal patients is what we all want, right? I mean, more patients is great. We all need new people coming through the door on a regular basis. But ideal patients are the best. When I say ‘ideal’ I’m talking about people who arrive on time, accept treatment, pay their bills and refer family and […]

22. Get new patients with a website that converts with Jon Hollenberg

Your website is a marketing tool. Does your website get your practice phone ringing? What makes a website good? How do you make sure your website is working for you? In this episode, I chat with Jon Hollenberg. Jon runs a web design business called Five by Five. He is the author of “Love at First […]