203. Fix Your Front Desk

by Jesse Green | Feb 5, 2020 | Podcasts

Episode 203 of the Savvy Dentist Podcast is an interesting chat with Sue Sandals of Practice Based Solutions on the topic of having a high functioning front desk in your dental practice.

Front desk personnel need to be well-trained and be high performing because they are the ones who give patients their first impression on your practice. They are also responsible for making sure that your appointment book is operating smoothly. In this episode, Sue is going to share with us how a front desk person can operate highly and consistently, how to overcome common problems they experience, the importance of appearance, and so much more gems you’ll want to implement in your practice today.