Cyber attacks aren’t just an urban myth and I’m speaking from experience. One Monday morning I found our dental IT system in lock down and our business held to ransom by a CryptoLocker attack. Fortunately, I’d met James Borg and he was my knight in shining armour.
James is the Managing Director of Teamwork Technology and in this episode we discuss the importance of having secure, reliable IT systems in your dental practice.
With over ten years of IT experience within the dental industry, he and his team are highly knowledgeable with solutions that are relevant to the dental industry.
We chat about:
- Common IT problems in dental practices
- How do you look after your passwords?
- What do you do to make sure they don’t get hacked?
- The key things you need for IT security
- My experience with a CryptoLocker attack
- Three action steps to improve your practice IT systems
Find out more about James Borg:
Teamwork Technology Website: http://www.teamworktech.com.au/about-us/
LinkedIn: https://www.linkedin.com/in/james-borg-07709964
- [3:56] – Why are public holidays the prime time for your business to be hacked?
- [7:50] – What is best practice for storing your passwords?
- [12:11] – Best practice when it comes to the hardware and software for email and data storage.
- [16:05] – Microsoft 365 … or Google Workspace? Which is more secure for your business?
- [19:07] – When to update your hardware and data systems.
- [24:17] – A real life recent hacking story that happened within 90 minutes!
- [27:20] – How to plan out what kind of infrastructure and layers of redundancy your practice will need in the next few years.
