In this episode, I’m joined by dental practice owner Jennifer Pearce who specialises in practice management.
There’s a lot to manage as a dental practice owner and it’s easy to feel overwhelmed. In this conversation, Jennifer Pearce brings over 20 years of experience in office management and now practice ownership and shares with us her tips for running a smooth operation.
Jennifer Pearce is Co-Founder of The Prosperity Dental Practice as well as Co-Owner of two dental practices in the Dallas Fort Worth area. The Prosperity Dental Practice is an online and hands-on coaching company developed because true change doesn’t happen without integration and help. Jennifer is the lead integrator and is comfortable being a change agent. Having been a Practice Administrator for 17 years and a co-owner for 5, the combined 22 years of experience uniquely qualifies her to facilitate positive change.
In this episode, we discuss:
1:51 How Jennifer got into dental office management
3:04 The changes in the dental industry over the last 22 years
4:57 How to improve the performance of your team
14:26 Managing multiple practices
16:50 How to integrate training into a practice
20:07 Tips for practice owners to work better with their practice managers
27:47 How to become a great owner and leader of your practice
32:17 Tips for preparing for an uncertain future
35:15 How to make a great patient experience in just 90 minutes