Retaining Your Patient Base With Engaging Content
We go to a lot of effort to attract new patients, and to lose them after all that work is just a massive waste. You can’t get cocky or complacent and assume that everyone who walks through your doors is automatically a loyal, lifelong patient. It takes a bit more effort than that, and it’s […]
How to Connect with People and Read Responses of your Patients and Practice Staff
Being able to connect with people as a leader or a dental entrepreneur is paramount to the success of your dental business. When it comes to facial expressions, other than the cliché teenage eye-roll, or a predictable cranky expression from a marriage partner, reading people to assess responses or predict outcomes can be tricky business […]
115. Dramatically Improve Your Communication Skills with Alan Stevens
People skills are one of the most important skills we can develop as dentists and business owners. Whether it’s putting nervous patients at ease or recruiting with staff, being able to quickly read and communicate well with people is a key skill for us. In this episode, I’m joined by Alan Stevens, who […]