The Shocking Truth About Magic Bullets In Business
Enticing isn’t it? To think there is a magic bullet out there. Something quick and simple that you can implement. Something that doesn’t require a lot of time or effort, and will make your business soar. Some magic secret that only a few people know. And there are plenty of people out there selling magic […]
Recruitment Hacks: A Cheat Sheet for Hiring Stellar Staff
How do you go about hiring stellar staff? Your team are critical to your business. Yet it can be hard to hire the right people into the right roles. Great staff are worth their weight in gold. They can smooth over problems before they arise, provide you with a sounding board for new ideas, and catapult your […]
How To Make Your Customer Service So Good Your Patients Never Leave
OK, I admit it. I have a bug-bear about customer service. It irks me when businesses make it hard for people to deal with them. Unnecessarily hard. And it’s not actually my problem. It’s the businesses’ problem because they’re not just making it hard for me, they’re making it hard for all of their customers. […]
How to Create a Collaborative Team that Provides The Support You Need
There’s too many of us. Dentists that is. There are too many dentists in Australia to run a successful business, given the patient to dentist ratio. So you need to be smart to be successful. Because there are a lot of good dentists out there. Caring, capable and qualified dentists, just like you. But are they […]
56. Building Resilient Leaders with James Greenshields
James Greenshields is an ex-Army Major who recovered from post-traumatic stress after his armoured vehicle was hit by a roadside bomb in Iraq back in 2007. The ground-breaking work he does with employees of large award-winning corporations now sees him regularly consulted by leaders of these organisations in the area of Resilient Leadership. We talk […]
The Secret To Creating A Team You Can’t Live Without
Imagine this. You discuss a problem issue with one of your team members, and they offer solutions. You’re drowning in work and one of your team notice. And they offer to help. You ask a team member if they can do something for you, and they’ve already taken care of it. That’s the sort of […]
5 Payroll Mistakes That Can Cost You A Fortune
Payroll isn’t sexy, but it is necessary. (Click to Tweet). It’s also critical to get it right because if you don’t, the consequences can be huge. Really. You can receive fines of tens of thousands of dollars. And those fines are NOT tax deductible, as I discovered when I spoke to Tracy Angwin recently. Tracy is […]
How to Be the Dumbledore of Dentistry: Magically Get Your Team to Do What You Ask
You have a secret super power but do you know what it is? It’s your team and as you’re no doubt aware, they can be a blessing and a curse. A great team can lift your business up and help it soar. But when a team isn’t coming together and working well, it can seem […]
How To Do Less But Still Get More Done (Delegation Made Easy)
How many hours do you need in a day? You know there are only 24, and that sleep and rest are important. But your every-increasing workload doesn’t seem to comprehend that. You could easily work all 24 hours of every day, and still have things on your ‘to do’ list. It’s frustrating and overwhelming. There’s […]
37. How To Put Your Business Onto Autopilot, With Dr Ayesha Aijaz
This week I’m joined by Dr Ayesha Aijaz. Dr Aijaz owns two practices in Melbourne and has vast experience in private practice. She has an interest in cosmetic dentistry and strives to bring the right combination of comfort, health and aesthetics to every patient. In this episode, she shares how she runs two practices and […]