How to Recruit and Retain Great Talent
Great team members can create great leverage, productivity, and an awesome patient experience. But a lot of practice owners don’t have a systematic approach to bringing new people into the practice, and it can be a bit ad hoc. When you have an ad hoc approach to recruitment, you don’t always find the right people […]
What Mission Impossible Can Teach Us About Staff Training
Go on, admit it. You’ve had staff perform poorly in the past. And you know that part of their poor performance is due to lack of training. It’s OK. We’ve all done it. We’ve all experienced the guilt that comes from knowing that we’re at least a little to blame for a staff member underperforming. […]