<div class=”row” style=”background-color: white;”><!– –><table style=”width: 100%;”><!– –><tbody><!– –><tr><!– –><td style=”text-align: center;”><a href=”https://itunes.apple.com/au/podcast/the-savvy-dentist-with-dr-jesse-green/id1097462807?mt=2″> <img src=”http://drjessegreen.com/wp-content/uploads/2018/02/itunes-download.png” alt=”” width=”137″ height=”50″ /> </a></td><!– –><td style=”text-align: center;”><a href=”https://www.stitcher.com/s?fid=157204&amp;refid=stpr”><img src=”http://drjessegreen.com/wp-content/uploads/2018/02/stitcher-01.png” alt=”” width=”195″ height=”50″ /> </a></td><!– –><td style=”text-align: center;”><a href=”https://audioboom.com/posts/7222509-metrics-that-matter-part-2.mp3″ target=”_blank” rel=”https://audioboom.com/posts/7222509-metrics-that-matter-part-2.mp3 noopener”><img class=”alignnone” src=”http://drjessegreen.com/wp-content/uploads/2018/02/download-2062197_960_720.png” alt=”” width=”158″ height=”50″ /></a></td><!– –></tr><!– –></tbody><!– –></table><!– –></div>

Episode 160 of the Savvy Dentist Podcast is a continuation of our discussion on metrics that matter. Pick my brain and hear my thoughts on Metrics that Matter #2 which is about looking and understanding the financial elements of your business. We discuss the 2 types of metrics –
Key Performance Indicator and Critical Driver


In this episode we discuss:  

  • 02:00: Understanding business metrics through the metaphor of flying
  • 03:09: Cash flow and how we can use it
  • 04:00: Understanding the numbers lead to better decisions and outcomes
  • 04:41: 2 Types of Metrics: Key Performance Indicator and Critical Driver
  • 05:26: Looking at and understanding the financial elements of your business
  • 05:55: Revenue divided by assets
  • 06:30: Revenue per employee
  • 07:05 Organisational structure
  • 07:32: Marketing, Sales, and Day-to-Day operations of the business
  • 10:04: Recall success rate
  • 10:57 Incomplete treatment
  • 11:19: Critical drivers for driving in new patients
  • 12:00: Net promotive score – what is this metric and is it useful
  • 12:41: Case acceptance / Sales
  • 13:15: Average new patient value
  • 12:27: What is the effective hourly rate
  • 15:17 Key metrics to look out for and utilize.


Find out more