203. Fix Your Front Desk
Episode 203 of the Savvy Dentist Podcast is an interesting chat with Sue Sandals of Practice Based Solutions on the topic of having a high functioning front desk in your dental practice.
Front desk personnel need to be well-trained and be high performing because they are the ones who give patients their first impression on your practice. They are also responsible for making sure that your appointment book is operating smoothly. In this episode, Sue is going to share with us how a front desk person can operate highly and consistently, how to overcome common problems they experience, the importance of appearance, and so much more gems you’ll want to implement in your practice today.
How To Be The Leader Your Team Needs Now!
It is generally believed that leaders are born and not made. What if I could prove to you that this is not the case and with the right kind of self-awareness and dedicated work, anyone can become a great leader? Yes anyone! Because with emotional intelligence, leadership skills can be honed not simply to better […]
202. Leaders Who Lead
Episode 202 of the Savvy Dentist Podcast is a wide-ranging, practical and very interesting interview with Kate Russell, an expert with an extensive background in mediation and conflict resolution.
We all know that the ability to create a self-managing team for our own practices is critical. Kate shares heaps of information for business owners like you on the essential skills you need to help you get the most from your team. She also discusses important things you need to know about conflict and conflict resolution in teams. The episode is full of gems that you wouldn’t want to miss.
7 Instagram Hacks To Grow Your Practice!
If you haven’t introduced your practice to the world of digital and social media marketing, then, you are definitely not living in 2020. In social media, the first name that comes to mind is Facebook. But did you know that Instagram is fast turning into the real king – giving your practice access to a […]
5 Secret Tips To Build Your Patient Audience
If you have been a regular listener on my Savvy Dentist Podcast, you may know I have achieved the 200th episode mark. This episode is all about what I learned from my guests in my 4 years of podcasting and how I have managed to build an audience and have them return over and over again. […]
How To Get More Patients With Email Marketing
Not many dental practice owners read up on digital marketing trends on a daily basis. It is not surprising then when they consider email to be dead. It was pronounced dead a long time ago! In the age of online forums, social media and video blogging, sending personalized emails made no sense! But come […]
How to Develop a Powerful Dental Practice Manager Relationship
All great performers have a wingman. While it can be tempting to believe that we are responsible for everything and should handle everything ourselves, it’s important to recognize the value of having a supportive team around us. Having a great connection with your wingman, that is probably your dental practice manager, can really drive the […]
Your Guide To Effective Marketing For 2020
Not sure if your marketing strategies would be able to hold their ground next year? All the marketing gurus got you all confused on the right strategies of successful marketing? Well, know that you are not alone! As dental practice owners, we are trying to juggle one too many roles at the same time! We […]
An Important Lesson On Motivational Interviewing
We all feel overwhelmed sometimes. Regardless of the hours and effort we put into our work, we never really have it all together. The team doesn’t get us, the patients don’t appreciate the hard work we put into improving and maintaining their dental health, and the practice, regardless of all the effort, seems to never […]
How Google Helps New Patients Find Your Practice
We live in a world of options. We have multiple options for the smallest of products and services we may require. However, there is one entity that has been able to remain a monopoly in this sea of options. This entity is Google. Based on its constantly evolving algorithms, the Google Search Engine is a […]