Systemisation allows your practice to operate smoothly irrespective of the personnel rostered on any given day.
If you’re able to create and implement simple, practical, and intelligent systems – you can save yourself a whole lot of headaches.
Efficient systems and processes represent the infrastructure that allows the practice to scale.
Systems provide a level of consistency regardless of who may be rostered on any given day. They are also an integral part of scaling, and will free up your time and allow the team to do what they do best.
As in all scaled businesses, these operating processes and other intellectual property are major assets and should be protected as such.
What is a system?
A system, with standard operating procedures (SOP), is a detailed step-by-step guide on how to complete a certain task. It can be documented in written form or using multimedia options such as video or audio.
The development of operating systems, policies and procedures becomes the scaffolding required for any business to scale up. Smart systems – that is operating systems, policies and procedures – are essential because they:
- Allow your practice to be less reliant on star performers, therefore reduce key person risk.
- Can multiply across different locations and accommodate a growing team.
- Make leveraging possible.
- Represent the development of intellectual property assets.
- Make your practice more valuable to prospective suitors.
- Ensure the practice owner is no longer the source of all knowledge – freeing up their time.
Working towards a systemised business will remove bottlenecks and let the practice grow more predictably and faster than it would otherwise.
Practice owners who do not take the time to systematise find themselves constrained and this will be reflected by less profitability, more time at the practice and an increased risk of burnout and stress.
P.S Want to scale your dental practice and take your profits to 6 and 7 figures?
Me and my team can work with you directly to get you there! Simply book in your FREE 1:1
strategy session, and we can get started on a game plan for you and your practice.