35. Uncomplicate Business with Howard Farran

Howard Farran, DDS MBA is a noted international lecturer on faster, easier, more efficient dentistry. He has captivated audiences around the world with his innovative, informational and entertaining style. He is the author of the book Uncomplicate Business. Dr Farran is the author of several dental practice management articles and multiple video series. His experience […]

What Mission Impossible Can Teach Us About Staff Training

Go on, admit it. You’ve had staff perform poorly in the past. And you know that part of their poor performance is due to lack of training. It’s OK. We’ve all done it. We’ve all experienced the guilt that comes from knowing that we’re at least a little to blame for a staff member underperforming. […]

5 Steps For Building An Elite Team to Boost Your Business

Staff. They’re a major resource for your dental practice, and getting the right people on board is crucial. Recruiting staff is time-consuming and often challenging. And, like many things in life – and in business – it doesn’t come with a manual or a road map. So you often end up flying by the seat […]

27. Cultivating Your Purpose Driven Practice, with Paul Dunn

In this episode, I chat to one of my mentors, Paul Dunn. Paul is the Chairman of B1G1 and a hugely respected and admired business leader too. Paul offers amazing insights into building a purpose driven practice that attracts your ideal team and your ideal clients. In this episode, we chat about: How to find […]

6 Shortcuts For Resolving Conflict in Record Time

Conflict. What does that word make you think? Some people want to ignore conflict and hope it goes away. They take the “Bury Your Head In The Sand” approach. They know it doesn’t work, but they dislike conflict. Truth be told they’re a little afraid of it. Then there are the people who love a […]

How to Get Staff to Do What You Ask (It’s Not What You Think)

Here’s the bad news. You can’t make your staff do what you want. You’ve probably heard the old phrase, “You can lead a horse to water, but you can’t make it drink”. The same thing applies to people – whether they’re your staff, your partner or your kids. You can’t make people do what you want […]

16. 10 key habits of successful business owners

Success leaves clues. So what are some of the habits of successful dental practice owners? In this episode, I lay out key habits I’ve observed successful dental business owners take into their business every day. The people who succeed are those who take their businesses to the next level. Being a good dentist is not enough, […]

Don’t Do These 5 Things When You Want To Build An Elite Team

What’s your biggest headache? No, let me guess. Staff. Am I right? Most business owners say staff are one of their biggest stressors. Now, let me ask you another question. Are you doing dentistry by day and running your business at night? If so, it’s a clear indication of a problem. Maybe you don’t have […]

How To Onboard Your New Hire in Record Time (Even If You’re Crazy-Busy)

New staff members. They’re a blessing. But getting them up and running can be messy and time-consuming. You can throw them in the deep end by giving them a start date and letting them work out the rest themselves. You can hand the process over to another team member, and hope they’re good at this […]