Available on ItunesAvailable on Google PodcastsAvailable on Spotify

We all deal with patient complaints at some stage in our careers. While they’re not necessarily fun, they are a hidden opportunity to improve aspects of your patient experience and even deepen your relationships with the patient in question.

In this Bite-Sized episode, we’ll explore a five-step complaints process using a real-world example of a complaints situation with this model.


Find out more

Never Miss a Blog Post and Get the Savvy Dentist Podcast Delivered to your inbox every week!