How to Connect with People and Read Responses of your Patients and Practice Staff

Being able to connect with people as a leader or a dental entrepreneur is paramount to the success of your dental business. When it comes to facial expressions, other than the cliché teenage eye-roll, or a predictable cranky expression from a marriage partner, reading people to assess responses or predict outcomes can be tricky business […]

115. Dramatically Improve Your Communication Skills with Alan Stevens

     People skills are one of the most important skills we can develop as dentists and business owners. Whether it’s putting nervous patients at ease or recruiting with staff, being able to quickly read and communicate well with people is a key skill for us. In this episode, I’m joined by Alan Stevens, who […]

25. Marketing Your Practice Using Stories with Valerie Khoo

In this episode, I speak with Valerie Khoo about the role of storytelling in business marketing. Valerie is the founder and CEO of the Australian Writers’ Centre, and author of Power Stories – 8 Stories You MUST Tell to Build an Epic Business. She also hosts two podcasts and is a keynote speaker. In this […]

23. The Stages of Practice Growth Part 3 – Mastering Case Acceptance

Dr Nauv Kashyap joins me for the last episode of a 3-part series on the Stages of Practice Growth. The series focuses on what you need to be doing so you can progress through the stages at a good pace. In this episode, we talk about mastering case acceptance so you can grow your practice. […]