268. How Analyse and Mitigate Risk in Your Practice
Check out this Bite-Size episode for the five principles you need to know to avoid a risky business.
267. Embedding a Customer Service Culture
I’ve invited customer service expert Jaquie Scammel on the podcast today. Jacquie is also the author of 2 books called Service Habits and Service Mindset. And we’re going to talk about embedding a customer service culture to help scale your business.
266. Commoditisation in Dentistry
Dr. Jesse Green discusses the various ways dentists can approach the commoditisation of dentistry.
259. Know Yourself, Know Your Business
Jim shares his experience both in life and in business, talking about his current business model, simplifying life and business, getting through anxiety and self-sabotage and just having a balanced life.
256. The Five Lenses of Culture Creation
This week’s Bite-Size episode is a comprehensive breakdown of the five lenses through which you should analyse your team culture.
252. What You Need to Know About Navigating Business Partnerships
This week’s Bite-Size episode is the practice owners’ guide to courting, securing, and working with business partner’s to achieve mutually beneficial outcomes.
250. The Art of Marketing
This week’s bite-sized episode is every dentists’ guide to effective marketing to increase patient flow so you can do more of the work you enjoy.
249. How a Virtual Assistant Can Accelerate Your Success
Join us this episode to better understand how you can leverage on getting a number of your day-to-day tasks to a virtual assistant and focus on other things that you’ve been putting off.
248. How to Sell to People Who Hate Being Sold to
This week’s bite-size explores the unique situation we dentists find ourselves in – having to navigate case acceptance with patients sceptical of spending large sums.
247. Disruption: A Case Study on How to Embrace it and Build a World Class Business
There are heaps of wisdom to be picked up from this conversation with him. From learning about business models to creating recurring revenue and expanding your practice, Safa shares his thoughts and practical tips.