276. Why Retention is Your #1 Profit Leak
This Bite-Size episode outlines what every practice owner needs to know about patient retention and creating a compelling reason to stay.
275. REPUBLISH: Design Your Practice To Run Itself with Mike Michalowicz
In this episode, I’m speaking to Mike Michalowicz, author of many books including Profit First about how to design a business that runs itself.
274. Optimising Your Practice Phone Experience
Check out this Bite-Size episode for some excellent tips and strategies you can implement now, to turn your practice phone into a conversion cruncher.
273. Lessons on Growth From 1 to Over 100 Practices
Jason Smith of Back in Motion shares his remarkable story of growing from 1 practice to owning and running over 100 practices today.
272. Clarity + Consistency = Results
This truly is the formula for sustainable and reliable success in business – and really in any area of life. It’s all too easy to get distracted by shiny new tactics and starting a million new projects, but it really comes down to your ability to commit and follow through on your existing plans.
271. Why Pay Per Show Marketing Will Revolutionise Dentistry
In today’s episode of the Savvy Dentist Podcast, we’re going to look at an interesting and different way of digital marketing. Will is going to walk us through how their digital marketing services work and its benefits to clients.
270. The Challenges in Creating a Positive Practice Culture
This Bite-Size episode explores the most common challenges in practice culture, as well as how to navigate them for a quick and easy resolution.
269. How to Focus on Tasks that Deliver Results
Julie shares her knowledge so openly and freely and I’m sure you’ll get a lot of gold nuggets from our conversation.
How to Retain Good Talent and Avoid High Turnover
Business owners put a lot of money, time, and effort into recruiting and onboarding top-tier talent, so naturally you want them to stick around. If you’re dealing with high staff turnover, it can be a bad look as patients begin to speculate what goes on behind the scenes. Not to mention the costs and ROI […]
267. Embedding a Customer Service Culture
I’ve invited customer service expert Jaquie Scammel on the podcast today. Jacquie is also the author of 2 books called Service Habits and Service Mindset. And we’re going to talk about embedding a customer service culture to help scale your business.