Dr John Demartini’s tips on building a self-managing team
Building a self-managing team and recruiting intrinsically motivated talent is often a pain point for practice owners who don’t want to constantly micro-manage their staff. ...
How to reduce key person risk in your practice
As a practice owner, you never want to fall into the trap of relying too much on any key player – including yourself. If the practice and team are too dependent on you as ...
How to manage patient complaints
Patient complaints are often a gift in disguise. They give you the opportunity to demonstrate exceptional service, improve the patient experience, and solve a problem that other pa...
How to give your patients six-star service
Depending on your location, there could be any number of practices competing for patients, offering different deals and discounts, engaging in flashy advertising. But what&rsquo...
Going out with a bang - how to finish the year strong!
As we step into the last chapter of the year, it’s easy to let the momentum fizzle out as our minds turn to the much-anticipated holidays. The goals you set in January may ha...
Practice politics – how to manage bickering team members
A common consistently reported by practice owners, managers, and leaders across numerous industries, is navigating the complex world of social dynamics in the workplace. No matt...
How to turn web traffic into patients
This is a common pain point for practice owners – and indeed business owners – across the board. Web traffic is great to have but unless it’s translating to conve...
What is a dental coach?
If I had a dollar for every time I’ve introduced myself as a dental coach and been met with confusion, I could probably start a whole new practice. Those not in the dental...
Preparing your practice for a second wave
As Australia braces for a second wave of infections, practice owners across the country need to be planning for what this means for their team, patients, and practice. Rather th...
What do the JobKeeper changes mean for you and your team?
There’s been a fair bit of speculation about the future of JobKeeper payments, but this morning the Government made their decision. When JobKeeper was initially announced in ...
The Ultimate Blueprint to Practice Ownership
Wouldn’t it be nice to just get a template of how to plan, start and successfully run a dental practice business? To know exactly the number of hours one needs to put in to g...
The 3 Effective Risk Management Strategies You Should Be Doing Right Now
As a business owner, there is one golden rule you should always adhere to... don’t lose money. I’m not talking about that week or month where there was a dip in your...
Chase Your Dreams with a Plan
Wouldn’t it be nice to just chase after your dreams like a mad man? No worry for what people would think, whether or not you’d succeed or how you would feed yourself an...
Questions Warren Buffet Asks Before Investing in a Business
Will Warren Buffet buy your business? Probably not considering it is likely to be a business that may not meet his criteria. But does your business meet all the other requirements ...
4 Crucial Things You Need to Check Before Subscribing to A Marketing Service
As a dental professional and entrepreneur, running a world-class practice is often more than a full-time job so I wouldn’t blame you if you feel there’s no time in your...
Top Business Trends Post Covid-19
We just can’t wait to go back to business, can we? But will we ever be able to go back to doing business the same way we have always been doing? Chances are not really! This ...
How To Be A Confident Decision Maker, Defeat Stress And Overcome Setbacks
There’s no doubt that running your own business can be super stressful. When you invest your time, life and money in a business you have to accept that there’s alway...
When A Recession Hits: What To Do Next!
The emergence of COVID 19 has created a recession like never before. Regardless of the industry you work in, you are impacted by its presence. Problem is, there is no sight of it e...
How Personal Development Assists With Professional Growth
[et_pb_section admin_label="section"] [et_pb_row admin_label="row"] [et_pb_column type="4_4"][et_pb_text admin_label="Text"]There is a major difference between being ambitio...
Marketing Your Practice During Uncertain Times
Uncertainty might be an understatement considering the current situation worldwide. Coronavirus has really overtaken this year. Everyone is at a pause. Some call it the ‘big ...
Creating A Powerful And Unique Brand Identity
What is Branding? When we think of branding, we think of logos – the bitten apple for the technology giant of the same name or the little tick for Nike that is a movement in...
How To Work Collaboratively With Specialists
It has always been a little difficult for the general dentist and a specialist to amicably co-exist. But the fact of the matter remains, both of them are equally important componen...
Managing Risk In Uncertain Times
As we live amidst the most trying of times in modern history, uncertainty seems to be the keyword. COVID-19 has shaken up the entire world. From a business perspective, there is a ...
Navigating The Covid 19 Crisis
Who knew we would live to see a time like this! Covid 19 has now become a pandemic all over the world. This blog is all about how you can manage your dental business and your sanit...
The Good, The Bad And the Ugly Of Setting Up Fee Structures
Any business needs a viable and appropriate fees structure to operate commercially successfully. But what factors go into setting up a fees structure that will help the bottom line...
Which Efficiencies Can Make Your Practice More Profitable
Have you been working more than 50 hours a week over 5 or 6 days without taking a meaningful break? Do you know that you could be putting yourself in real danger with the excessive...
Legal Elements Of Owning A Dental Practice
Most dentists forget that dentistry isn’t simply about being excellent at clinical care, it is also about taking care of the business and the legal aspects that can impact on...
Master How Your Words Come Out
We all know the importance of communication in the success of any relationship, business or otherwise. Communication is the key that allows us to foster great relationships with ou...
How To Use Great Content To Attract New Patients
We live in an age of information. Google has become our confidant, our 3.00A.M medical advisor and our trusted counsellor and guide. But for business the key role these search eng...
6 Top Tips To Fix Your Front Desk
How important is face to face patient support in times of text reminders, emails, online booking systems and chat bots? Well, extremely important. Actually, more important now than...
How To Be The Leader Your Team Needs Now!
It is generally believed that leaders are born and not made. What if I could prove to you that this is not the case and with the right kind of self-awareness and dedicated work, an...
7 Instagram Hacks To Grow Your Practice!
If you haven’t introduced your practice to the world of digital and social media marketing, then, you are definitely not living in 2020. In social media, the first name that ...
5 Secret Tips To Build Your Patient Audience
If you have been a regular listener on my Savvy Dentist Podcast, you may know I have achieved the 200thepisode mark. This episode is all about what I learned from my guests in my 4...
How To Get More Patients With Email Marketing
Not many dental practice owners read up on digital marketing trends on a daily basis. It is not surprising then when they consider email to be dead. It was pronounced dead a long t...
Write Your Ultimate Roadmap For 2020!
Many people talk about work-life balance. And I think that’s a bit of a misnomer. It should bework-life integration.Because ultimately it is just life; and this includes your...
Crafting Systems And Automation For Scaling Successfully
It is imperative for any running business to have systems and operations in place for smooth functioning. We all use some level of technology to help make things easier. However, a...
How To Develop A Powerful Practice Manager Relationship
All great performers have a wingman. This is the one trusted key person that a performer relies on to support them in their professional life. In dentistry the wingman or wingwoman...
Have You Measured Your Growth Potential Yet?
Running a dental practice is like throwing a dozen balls in the air and then try to catch them all at the same time! You not only have to build and maintain a reputation as a compe...
Your Guide To Effective Marketing For 2020
Not sure if your marketing strategies would be able to hold their ground next year? All the marketing gurus got you all confused on the right strategies of successful marketing? We...
An Important Lesson On Motivational Interviewing
We all feel overwhelmed sometimes. Regardless of the hours and effort we put into our work, we never really have it all together. The team doesn’t get us, the patients don&rs...
Keeping The End In Mind - Generate Revenue Outside Of Dentistry
We all have rather a rinse, repeat kind of a routine. And it only makes sense! There are only so many hours in a day and days in a week to get things done. It takes all you have, t...
How Google Helps New Patients Find Your Practice
We live in a world of options. We have multiple options for the smallest of products and services we may require. However, there is one entity that has been able to remain a monopo...
8 Top Tips From The Master Of Scale
Anyone who has thumbed through the shelves looking for a good read on succeeding in business or ever considered enrolment in an entrepreneurial program will recognise Verne Harnish...
Competitive Intelligence: Critical To The Survival Of Your Dental Practice
When you hear the words intelligence thrown in with competitiveness, your mind wanders to the other dental practice down the road or that shiny new clinic in town with the enormous...
How To Successfully Introduce A New Surgical Procedure
Introducing a new surgical process can be exciting and nerve-wrecking. It takes a lot deliberation, education and above all hefty investments to put a new surgical process on the t...
Top Tips for Making Big Impacts as a Dental Entrepreneur
Every dental entrepreneur is juggling multiple priorities. Patient care, business finances, operational and team challenges. However, amongst the melee, there is an underlying d...
The Master Guide to Referral Marketing for Dentists
Referral marketing is a seriously under utilised strategy for generating new patients. How do I know? Speaking and working with dentists and dental specialists day in, day ou...
The 5 Point Workplace Relations Checklist for Harmonious Dental Business
There’s no doubt workplace relations in dental business can be challenging. True for even the most emotionally intelligent among we dental entrepreneurs, it’s an are...
Intellectual Property for Dentists: ‘Must Know’ Info for 2018
If I said it was high time you got yourself to an intellectual property (IP) workshop for dentists, you might think I was slightly off track with my coaching strategy. However, ...
Why Success is Not a Solo Sport: A Checklist for Every Dental Entrepreneur
Every dental entrepreneur can learn a lot from the sporting arena. Especially at the elite level, there are lessons for dental business that warrant a ‘sit up and focus&rs...
Surprising Questions a Dentist Should Ask Before Building Orthodontic Business
Many dentists resist integrating orthodontic business into their practice. Seeing it as yet another ‘to do’ on their already endless list, it can very easily be thrown ...
Serious Lessons for Bringing More Joy to Dental Business
When we think dental business, most practice owners don’t necessarily think ‘joy’. On the contrary, they can feel stressed, overwhelmed, and very much lacking ...
5 Easy Steps to Video Marketing Magic for Savvy Dentists
Video marketing and dentists. Two concepts not usually found in the same sentence, right? Well, if that’s what you’re thinking, now might be the time to reconside...
5 Surprising Things I've Learned From The Savvy Dentist Podcast
So, last week we celebrated the Savvy Dentist podcast century. We made it. One hundred episodes. I’m happy to say, I’ve reached my first official podcast ‘t...