Crafting A Perfect Patient Experience
The bar for customer service has been set so low it’s almost underground. Giant multinationals like telcos and banks offer famously awful customer service. In comparison, a small to medium-sized businesses have the agility and personal connection to craft a great...
Adopt Cause Marketing, Unlock Your Brand, and Help Your Community
The Internet offers people an unparalleled chance to be informed consumers. When the review, brand history, and values of a company can be found through a quick Google search on a smartphone, it’s easier than ever to be choosy about the brands we support. Increasingly...
The 4 Types of Dental Practices: Which One is Yours?
I want to share a story with you. In the early 2000’s, I owned a dental practice and I was doing the traditional practice management thing. We made good money. But I found myself overwhelmed. The money only came when I was working so I felt like I needed to be always...
Create a Fulfilling Dental Practice with This One Secret
Connection is more important than ever. We live in this amazingly high-tech world where we can connect with someone across the world from the device we carry around in our pockets. However, this can be at the risk of disconnecting from the person sitting opposite us...
Mastering the Inner Game of Business
It’s time to get back to the basics. There are a million different hacks, tips, and tricks that you can use to accelerate the growth of your business, your revenue, and your success. Many business owners can easily to fall into a trap of hunting down that magic silver...
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