5 Ted Talk

5 Ted Talks every practice owner needs to watch

Ted Talks can be a great opportunity to learn from international experts, thought leaders, and highly successful individuals. This is especially handy for practice owners who are l...
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How to Suc

How to Successfully Mentor Your Team Members

Mentoring can bring a lot of extra value to the relationship you have with your team, and improve work satisfaction for all involved. Many successful athletes, entrepreneurs, bi...
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How to str

How to structure your appointment book

A well-structured appointment book makes all the difference to your efficiency, patient experience, and workflow. It’s a common principle in dentistry, and there are many way...
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How to cre

How to create strong business partnerships

Partnering with other businesses is a great way to increase your profile withing the community, grow leads, and ultimately increase your flow of new patients. It can also be a mean...
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Retaining

Retaining your patient base with engaging content

We go to a lot of effort to attract new patients, and to lose them after all that work is just a massive waste. You can’t get cocky or complacent and assume that everyone ...
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Five princ

Five principles every practice owner needs to know about digital marketing

After working with hundreds of dental practices around the world, marketing seems to be a consistent challenge. And with good reason – when you’re studying dentistry, n...
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Turning Em

Turning Emergency Cases into Loyal Patients

Converting emergency cases is a skill worth mastering, as it allows you to maximise opportunities that fall right into your lap. In the wake of the 2020 COVID pandemic, a lot of pr...
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How to han

How to handle “price shopper” calls

A lot of practice managers and front desk staff are painfully familiar with the “price shopper” call. This is the caller that just wants to know the price for a treatme...
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The 10 Com

The 10 Commandments of an Effective Website

Creating an effective website is an investment that requires time, effort, skill, and strategy. Having a web presence that generates traffic conversions is essential for any brand,...
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How to ret

How to retain good talent and avoid high turnover

Business owners put a lot of money, time, and effort into recruiting and onboarding top-tier talent, so naturally you want them to stick around. If you’re dealing with high s...
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7 ways to

7 ways to approach difficult conversations

As a practice owner and team leader, you’re going to face tough conversations from time to time. Whether it’s with a patient, team member, business partner, or member o...
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How to cre

How to create an effective email newsletter for your practice

As the internet and technology continues to change the way we do business, more and more practices are using email newsletters in lieu of print-outs. A physical newsletter is still...
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How to int

How to introduce a new clinical procedure into your practice

Adding new clinical procedures to your practice can be an excellent way to introduce a new revenue stream to your practice and ensure your patients are receiving the best possible ...
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What does

What does the 2020 budget mean for practice owners?

This week saw the arrival of the heavily anticipated federal budget – which comes against the backdrop of the COVID-19 pandemic and subsequent recession. The 2020 federal ...
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The one qu

The one question I ask my team every single day

When my team gathers for our huddle each morning, I’ll go around the circle (or Zoom screen) and ask each and every team member this one question. “What do you need ...
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Dr John De

Dr John Demartini’s tips on building a self-managing team

Building a self-managing team and recruiting intrinsically motivated talent is often a pain point for practice owners who don’t want to constantly micro-manage their staff. ...
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How to red

How to reduce key person risk in your practice

As a practice owner, you never want to fall into the trap of relying too much on any key player – including yourself. If the practice and team are too dependent on you as ...
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How to man

How to manage patient complaints

Patient complaints are often a gift in disguise. They give you the opportunity to demonstrate exceptional service, improve the patient experience, and solve a problem that other pa...
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How to giv

How to give your patients six-star service

Depending on your location, there could be any number of practices competing for patients, offering different deals and discounts, engaging in flashy advertising. But what&rsquo...
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Going out

Going out with a bang - how to finish the year strong!

As we step into the last chapter of the year, it’s easy to let the momentum fizzle out as our minds turn to the much-anticipated holidays. The goals you set in January may ha...
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Practice p

Practice politics – how to manage bickering team members

A common consistently reported by practice owners, managers, and leaders across numerous industries, is navigating the complex world of social dynamics in the workplace. No matt...
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How to tur

How to turn web traffic into patients

This is a common pain point for practice owners – and indeed business owners – across the board. Web traffic is great to have but unless it’s translating to conve...
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What is a

What is a dental coach?

If I had a dollar for every time I’ve introduced myself as a dental coach and been met with confusion, I could probably start a whole new practice. Those not in the dental...
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Preparing

Preparing your practice for a second wave

As Australia braces for a second wave of infections, practice owners across the country need to be planning for what this means for their team, patients, and practice. Rather th...
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What do th

What do the JobKeeper changes mean for you and your team?

There’s been a fair bit of speculation about the future of JobKeeper payments, but this morning the Government made their decision. When JobKeeper was initially announced in ...
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The Ultima

The Ultimate Blueprint to Practice Ownership

Wouldn’t it be nice to just get a template of how to plan, start and successfully run a dental practice business? To know exactly the number of hours one needs to put in to g...
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The 3 Effe

The 3 Effective Risk Management Strategies You Should Be Doing Right Now

As a business owner, there is one golden rule you should always adhere to... don’t lose money. I’m not talking about that week or month where there was a dip in your...
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Chase Your

Chase Your Dreams with a Plan

Wouldn’t it be nice to just chase after your dreams like a mad man? No worry for what people would think, whether or not you’d succeed or how you would feed yourself an...
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Questions

Questions Warren Buffet Asks Before Investing in a Business

Will Warren Buffet buy your business? Probably not considering it is likely to be a business that may not meet his criteria. But does your business meet all the other requirements ...
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How to Survive in the Business of Dentistry

For better or worse, there are more dentists graduating out of dental school than ever before. Compared to only a few decades ago, the ratio of demand and supply has greatly tilted...
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4 Crucial

4 Crucial Things You Need to Check Before Subscribing to A Marketing Service

As a dental professional and entrepreneur, running a world-class practice is often more than a full-time job so I wouldn’t blame you if you feel there’s no time in your...
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Top Busine

Top Business Trends Post Covid-19

We just can’t wait to go back to business, can we? But will we ever be able to go back to doing business the same way we have always been doing? Chances are not really! This ...
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How To Be

How To Be A Confident Decision Maker, Defeat Stress And Overcome Setbacks

There’s no doubt that running your own business can be super stressful. When you invest your time, life and money in a business you have to accept that there’s alway...
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When A Rec

When A Recession Hits: What To Do Next!

The emergence of COVID 19 has created a recession like never before. Regardless of the industry you work in, you are impacted by its presence. Problem is, there is no sight of it e...
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How Person

How Personal Development Assists With Professional Growth

[et_pb_section admin_label="section"] [et_pb_row admin_label="row"] [et_pb_column type="4_4"][et_pb_text admin_label="Text"]There is a major difference between being ambitio...
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Marketing

Marketing Your Practice During Uncertain Times

Uncertainty might be an understatement considering the current situation worldwide. Coronavirus has really overtaken this year. Everyone is at a pause. Some call it the ‘big ...
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Creating A

Creating A Powerful And Unique Brand Identity

What is Branding? When we think of branding, we think of logos – the bitten apple for the technology giant of the same name or the little tick for Nike that is a movement in...
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How To Wor

How To Work Collaboratively With Specialists

It has always been a little difficult for the general dentist and a specialist to amicably co-exist. But the fact of the matter remains, both of them are equally important componen...
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Managing R

Managing Risk In Uncertain Times

As we live amidst the most trying of times in modern history, uncertainty seems to be the keyword. COVID-19 has shaken up the entire world. From a business perspective, there is a ...
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Navigating

Navigating The Covid 19 Crisis

Who knew we would live to see a time like this! Covid 19 has now become a pandemic all over the world. This blog is all about how you can manage your dental business and your sanit...
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The Good,

The Good, The Bad And the Ugly Of Setting Up Fee Structures

Any business needs a viable and appropriate fees structure to operate commercially successfully. But what factors go into setting up a fees structure that will help the bottom line...
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Which Effi

Which Efficiencies Can Make Your Practice More Profitable

Have you been working more than 50 hours a week over 5 or 6 days without taking a meaningful break? Do you know that you could be putting yourself in real danger with the excessive...
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Legal Elem

Legal Elements Of Owning A Dental Practice

Most dentists forget that dentistry isn’t simply about being excellent at clinical care, it is also about taking care of the business and the legal aspects that can impact on...
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Master How

Master How Your Words Come Out

We all know the importance of communication in the success of any relationship, business or otherwise. Communication is the key that allows us to foster great relationships with ou...
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How To Use

How To Use Great Content To Attract New Patients

We live in an age of information. Google has become our confidant, our 3.00A.M medical advisor and our trusted counsellor and guide. But for business the key role these search eng...
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6 Top Tips

6 Top Tips To Fix Your Front Desk

How important is face to face patient support in times of text reminders, emails, online booking systems and chat bots? Well, extremely important. Actually, more important now than...
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How To Be

How To Be The Leader Your Team Needs Now!

It is generally believed that leaders are born and not made. What if I could prove to you that this is not the case and with the right kind of self-awareness and dedicated work, an...
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7 Instagra

7 Instagram Hacks To Grow Your Practice!

If you haven’t introduced your practice to the world of digital and social media marketing, then, you are definitely not living in 2020. In social media, the first name that ...
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5 Secret T

5 Secret Tips To Build Your Patient Audience

If you have been a regular listener on my Savvy Dentist Podcast, you may know I have achieved the 200thepisode mark. This episode is all about what I learned from my guests in my 4...
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How To Get

How To Get More Patients With Email Marketing

Not many dental practice owners read up on digital marketing trends on a daily basis. It is not surprising then when they consider email to be dead. It was pronounced dead a long t...
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Write Your

Write Your Ultimate Roadmap For 2020!

Many people talk about work-life balance. And I think that’s a bit of a misnomer. It should bework-life integration.Because ultimately it is just life; and this includes your...
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Crafting S

Crafting Systems And Automation For Scaling Successfully

It is imperative for any running business to have systems and operations in place for smooth functioning. We all use some level of technology to help make things easier. However, a...
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How To Dev

How To Develop A Powerful Practice Manager Relationship

All great performers have a wingman. This is the one trusted key person that a performer relies on to support them in their professional life. In dentistry the wingman or wingwoman...
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Have You M

Have You Measured Your Growth Potential Yet?

Running a dental practice is like throwing a dozen balls in the air and then try to catch them all at the same time! You not only have to build and maintain a reputation as a compe...
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Your Guide

Your Guide To Effective Marketing For 2020

Not sure if your marketing strategies would be able to hold their ground next year? All the marketing gurus got you all confused on the right strategies of successful marketing? We...
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An Importa

An Important Lesson On Motivational Interviewing

We all feel overwhelmed sometimes. Regardless of the hours and effort we put into our work, we never really have it all together. The team doesn’t get us, the patients don&rs...
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Keeping Th

Keeping The End In Mind - Generate Revenue Outside Of Dentistry

We all have rather a rinse, repeat kind of a routine. And it only makes sense! There are only so many hours in a day and days in a week to get things done. It takes all you have, t...
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What Every

What Every Dentist Needs To Know About Business Systems

While the dentist in me loves perfection in patient care, the entrepreneur in me gets a kick from creating business systems for our practice. I love this stuff because it create...
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How to Kno

How to Know You're in a Dental Business, Not Just a Dental Practice

You’re running a dental practice, but did you know you're really the owner of a dental business? It’s a question being posed to more and more dentists. And most o...
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How to thr

How to thrive in life and business as a dental entrepreneur

While I’m now comfortable with the term entrepreneur, I wasn’t always. It took a long time – and a few entrepreneurial peaks and troughs – before I felt ...
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The Inside

The Insider's Guide to Online Marketing for Dentists

Juggling the day-to-day of patient care with the competing demands of running a practice that kicks goals, online marketing almost feels like a bridge too far. But it doesn&rsqu...
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How to mak

How to make big brand marketing moves using neuroscience

Anyone who’s worked with me for a while will know I love marketing. I live and breathe it. It’s one of my favourite parts of our coaching program. I’m al...
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7 quality

7 quality questions that result in a remarkably different business

A thinking man, it was Voltaire who said, “Judge a man by his questions” and you know, I’m inclined to agree. No doubt you’ve heard it many times too. It...
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Practice l

Practice leadership: how to have it, why you need it

A stint in the military is a leadership learning platform like no other. By nature and necessity, it is disciplined, focused and ordered. However, beyond the purely practical, t...
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5 secrets

5 secrets every dentist should use to leverage their practice

I’m a shameless student of any entrepreneurial business idea I think will help me run my practice and coaching business better. I love learning from the best, testing idea...
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Unusual th

Unusual things you didn't know sport teaches us about business success

Business success and success in sport. I wouldn’t be the first person to find analogies between the two, would I? As a keen businessman and enthusiastic sportsman and fan ...
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