Dr John Demartini’s tips on building a self-managing team
Building a self-managing team and recruiting intrinsically motivated talent is often a pain point for practice owners who don’t want to constantly micro-manage their staff. ...
How to reduce key person risk in your practice
As a practice owner, you never want to fall into the trap of relying too much on any key player – including yourself. If the practice and team are too dependent on you as ...
How to manage patient complaints
Patient complaints are often a gift in disguise. They give you the opportunity to demonstrate exceptional service, improve the patient experience, and solve a problem that other pa...
How to give your patients six-star service
Depending on your location, there could be any number of practices competing for patients, offering different deals and discounts, engaging in flashy advertising. But what&rsquo...
Going out with a bang - how to finish the year strong!
As we step into the last chapter of the year, it’s easy to let the momentum fizzle out as our minds turn to the much-anticipated holidays. The goals you set in January may ha...
Practice politics – how to manage bickering team members
A common consistently reported by practice owners, managers, and leaders across numerous industries, is navigating the complex world of social dynamics in the workplace. No matt...
How to turn web traffic into patients
This is a common pain point for practice owners – and indeed business owners – across the board. Web traffic is great to have but unless it’s translating to conve...
What is a dental coach?
If I had a dollar for every time I’ve introduced myself as a dental coach and been met with confusion, I could probably start a whole new practice. Those not in the dental...
Preparing your practice for a second wave
As Australia braces for a second wave of infections, practice owners across the country need to be planning for what this means for their team, patients, and practice. Rather th...
What do the JobKeeper changes mean for you and your team?
There’s been a fair bit of speculation about the future of JobKeeper payments, but this morning the Government made their decision. When JobKeeper was initially announced in ...
The Ultimate Blueprint to Practice Ownership
Wouldn’t it be nice to just get a template of how to plan, start and successfully run a dental practice business? To know exactly the number of hours one needs to put in to g...
The 3 Effective Risk Management Strategies You Should Be Doing Right Now
As a business owner, there is one golden rule you should always adhere to... don’t lose money. I’m not talking about that week or month where there was a dip in your...
Chase Your Dreams with a Plan
Wouldn’t it be nice to just chase after your dreams like a mad man? No worry for what people would think, whether or not you’d succeed or how you would feed yourself an...
Questions Warren Buffet Asks Before Investing in a Business
Will Warren Buffet buy your business? Probably not considering it is likely to be a business that may not meet his criteria. But does your business meet all the other requirements ...
4 Crucial Things You Need to Check Before Subscribing to A Marketing Service
As a dental professional and entrepreneur, running a world-class practice is often more than a full-time job so I wouldn’t blame you if you feel there’s no time in your...
Top Business Trends Post Covid-19
We just can’t wait to go back to business, can we? But will we ever be able to go back to doing business the same way we have always been doing? Chances are not really! This ...
How To Be A Confident Decision Maker, Defeat Stress And Overcome Setbacks
There’s no doubt that running your own business can be super stressful. When you invest your time, life and money in a business you have to accept that there’s alway...
When A Recession Hits: What To Do Next!
The emergence of COVID 19 has created a recession like never before. Regardless of the industry you work in, you are impacted by its presence. Problem is, there is no sight of it e...
The Good, The Bad And the Ugly Of Setting Up Fee Structures
Any business needs a viable and appropriate fees structure to operate commercially successfully. But what factors go into setting up a fees structure that will help the bottom line...
Which Efficiencies Can Make Your Practice More Profitable
Have you been working more than 50 hours a week over 5 or 6 days without taking a meaningful break? Do you know that you could be putting yourself in real danger with the excessive...
Legal Elements Of Owning A Dental Practice
Most dentists forget that dentistry isn’t simply about being excellent at clinical care, it is also about taking care of the business and the legal aspects that can impact on...
Master How Your Words Come Out
We all know the importance of communication in the success of any relationship, business or otherwise. Communication is the key that allows us to foster great relationships with ou...
How To Use Great Content To Attract New Patients
We live in an age of information. Google has become our confidant, our 3.00A.M medical advisor and our trusted counsellor and guide. But for business the key role these search eng...
6 Top Tips To Fix Your Front Desk
How important is face to face patient support in times of text reminders, emails, online booking systems and chat bots? Well, extremely important. Actually, more important now than...
How To Be The Leader Your Team Needs Now!
It is generally believed that leaders are born and not made. What if I could prove to you that this is not the case and with the right kind of self-awareness and dedicated work, an...
7 Instagram Hacks To Grow Your Practice!
If you haven’t introduced your practice to the world of digital and social media marketing, then, you are definitely not living in 2020. In social media, the first name that ...
5 Secret Tips To Build Your Patient Audience
If you have been a regular listener on my Savvy Dentist Podcast, you may know I have achieved the 200thepisode mark. This episode is all about what I learned from my guests in my 4...