Stress-bus

Stress-busting habits that help prevent burnout

Owning and running a practice is no small task – you have many responsibilities on your mind as well as your patient load, team’s welfare, financial responsibilities, s...
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Three ways

Three ways to maximise your revenue

If you want to increase your revenue, the good news is that it’s a very simple science. There are really only ever three ways to increase revenue in a practice, and in fac...
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Skills eve

Skills every associate dentist should learn

A huge part of growing and scaling your practice includes building a team of people who can deliver great care to your patients. Having a reliable and productive associate is an in...
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How to use

How to use the principle of influence in your dental practice

Do you sometimes see people who step from one interaction to another, always appearing to effortlessly get what they want, while others slog it out only to triumph occasionally? It...
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What you n

What you need to know about fee structures

Let’s talk about the good, the bad, and the ugly of fees. Practices need to have an appropriate fee level that allows for successful commercial operation. You need enou...
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Marketing

Marketing your practice on a shoestring budget

If you’re concerned about the ROI of your marketing efforts or working within a tight budget, then you’ll be pleased to hear that there are several ways you can market ...
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Why we buy

Why we buy from people we like

Robert Cialdini’s 1984 book, Influence: The Psychology of Persuasion, famously identified six major psychological principles that make someone more influential and persuasive...
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Single vs.

Single vs. Multiple Practice Ownership

It’s a topic that many people have strong views on – single versus multiple practice ownership. Of course, there’s no definitively right or wrong answer here, but...
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Mistakes p

Mistakes people make when scaling

After more than 20 years of working with dental practices around the world, I can tell you that almost every single practice owner has identified scaling as one of their major goal...
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The Savvy

The Savvy Dentist Value Model™

The Savvy Dentist Value model™ is a framework we developed to show the progression of a practice as it grows and scales. All of our courses, training, and resources are desig...
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Assets eve

Assets every leader should give their team

Organisational Structure There are all sorts of ways of describing organizational structure and it’s a bit of a personal choice how flat/hierarchal your practice will look. ...
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How to cre

How to create an effective strategy

Developing and implementing strategies is a crucial part of success in business. There’s been a lot written on the subject, and it truly is a mammoth topic. In order to cr...
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The four k

The four kinds of assets you need to build in your practice – and why!

The ability to build assets is incredibly important to your success in business and practice ownership. In fact, every headache, frustration, bottleneck, and pain in the backside t...
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The five e

The five elements of scaling

When it comes to scaling a practice, it can be a bit confusing knowing where to start. You want to grow, but you need to have the fundamentals in place to ensure your business stay...
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What is th

What is the Performance-Culture Matrix?

I am yet to meet the person who comes to work knowingly, willingly, trying to do a poor job. Most people are internally wired to want to do their job successfully, and want to do i...
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How to hav

How to have a successful partnership with your right-hand person

There’s an old saying that goes, “if you want to go quickly, go alone. If you want to go far, go together.” It’s a bit like the adage, “it takes a ...
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6 mistakes

6 mistakes practice owners make when it comes to leadership – and how to fix them!

Imagine leading a team that is self-driven, self-regulated and self-starting so you are able to operate your practice without necessarily being on-site every moment of the day. ...
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Why you sh

Why you should never compete on price alone

We know patients are often concerned with finding the lowest price and saving a few dollars where possible – it’s common to get “price shopper” calls where ...
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Common mis

Common mistakes dentists make with case acceptance

By taking the time to learn the skills to master case acceptance, dental practices ultimately have more patients receiving ideal treatment. When patients receive ideal treatment...
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Why you ne

Why you need a systemised dental practice

Systemisation allows your practice to operate smoothly irrespective of the personnel rostered on any given day. If you’re able to create and implement simple, practical, a...
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The Practi

The Practice Owners’ Guide to Recruitment

Great staff are worth their weight in gold. They contribute to a productive work environment, boost morale, and can even play a huge part in patient retention and therefore the pro...
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How to han

How to handle “price shopper” calls

A lot of practice managers and front desk staff are painfully familiar with the “price shopper” call. This is the caller that just wants to know the price for a treatme...
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The 10 Com

The 10 Commandments of an Effective Website

Creating an effective website is an investment that requires time, effort, skill, and strategy. Having a web presence that generates traffic conversions is essential for any brand,...
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How to ret

How to retain good talent and avoid high turnover

Business owners put a lot of money, time, and effort into recruiting and onboarding top-tier talent, so naturally you want them to stick around. If you’re dealing with high s...
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7 ways to

7 ways to approach difficult conversations

As a practice owner and team leader, you’re going to face tough conversations from time to time it’s up to you to keep your cool as you navigate tricky topics.
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How to cre

How to create an effective email newsletter for your practice

One thing to know, creating a quality and effective newsletter and building a database of readers takes time, patience, and a bit of investment on your end.
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How to int

How to introduce a new clinical procedure into your practice

Adding new clinical procedures to your practice can be an excellent way to introduce a new revenue stream to your practice and ensure your patients are receiving the best possible ...
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What does

What does the 2020 budget mean for practice owners?

The 2020 federal budget included a heavy emphasis on supporting small business owners through mental health resources and economic stimulation.
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The one qu

The one question I ask my team every single day

When my team gathers for our huddle each morning, I’ll go around the circle (or Zoom screen) and ask each and every team member this one question. “What do you need ...
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Dr John De

Dr John Demartini’s tips on building a self-managing team

Building a self-managing team and recruiting intrinsically motivated talent is often a pain point for practice owners who don’t want to constantly micro-manage their staff. ...
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