Don’t ma

Don’t make these seven business blunders!

We all make mistakes in life, despite our best efforts. It’s frustrating, disappointing, but also a goldmine for lessons. But what if you could skip straight to the lesson...
View Post
Things EVE

Things EVERY practice owner should know about social media

Social media can be an incredible marketing tool – when used correctly. It’s free, accessible, and there’s a good chance that almost all your patients use social ...
View Post
How to nav

How to navigate setbacks

Most dentists are perfectionists by nature – they’re tough on themselves, they’re trained to look for imperfections, and they have a tougher time dealing with set...
View Post
The “How

The “How-To” of Habit Stacking

Those of you who have researched the psychology behind habits (perhaps reading the work of James Clear, S.J Scott, BJ Fogg, or Charles Duhigg), may already be familiar with the phr...
View Post
Are you de

Are you dealing with decision fatigue?

The term “decision fatigue” was first coined by social psychologist, Dr. Roy Baumeister, after his study in the field of mental discipline. Decision fatigue is defin...
View Post
What this

What this productivity expert wants you to know about multi-tasking

In today’s busy world, a lot of us are dealing with a baseline level of stress, burnout, and overwhelm. It’s so normalised to be busy or juggling a million different...
View Post
How to ask

How to ask your current patients for referrals

Asking for referrals is an excellent way to expand your patient base, and attract more of your ideal patient avatar. If you have people and patients that you really enjoy interacti...
View Post
Why you ne

Why you need to turn your assets into cash flow

A huge part of our job as business owners, is to identify the assets in our business and then turn them into cash flow. There are plenty of assets there that most people won't e...
View Post
What is th

What is the leverage line – and how do you cross it?

If you haven’t already taken a look at the Savvy Dentist Value Model, you’ll need to be familiar with it to understand the concept of the leverage line. Taking a look a...
View Post
Your six-s

Your six-step framework to patient handover

As a practice owner, your days are already busy enough with the responsibilities of running a business and leading a team. In order to free up more time and get off the tools, you&...
View Post
The ten ha

The ten habits of the most successful dental practice owners

After working with hundreds of dental practice owners around the country, I’ve begun to notice a few patterns. The most successful practice owners with booming dental practic...
View Post
What we ca

What we can learn from watching the olympics

The 2021 Olympic Games are underway in Tokyo and people from all around the world are tuning in to see their nations finest enter the global arena. The Olympics host some of the mo...
View Post
Stress-bus

Stress-busting habits that help prevent burnout

Owning and running a practice is no small task – you have many responsibilities on your mind as well as your patient load, team’s welfare, financial responsibilities, s...
View Post
Three ways

Three ways to maximise your revenue

If you want to increase your revenue, the good news is that it’s a very simple science. There are really only ever three ways to increase revenue in a practice, and in fac...
View Post
Skills eve

Skills every associate dentist should learn

A huge part of growing and scaling your practice includes building a team of people who can deliver great care to your patients. Having a reliable and productive associate is an in...
View Post
How to use

How to use the principle of influence in your dental practice

Do you sometimes see people who step from one interaction to another, always appearing to effortlessly get what they want, while others slog it out only to triumph occasionally? It...
View Post
What you n

What you need to know about fee structures

Let’s talk about the good, the bad, and the ugly of fees. Practices need to have an appropriate fee level that allows for successful commercial operation. You need enou...
View Post
Marketing

Marketing your practice on a shoestring budget

If you’re concerned about the ROI of your marketing efforts or working within a tight budget, then you’ll be pleased to hear that there are several ways you can market ...
View Post
Why we buy

Why we buy from people we like

Robert Cialdini’s 1984 book, Influence: The Psychology of Persuasion, famously identified six major psychological principles that make someone more influential and persuasive...
View Post
Single vs.

Single vs. Multiple Practice Ownership

It’s a topic that many people have strong views on – single versus multiple practice ownership. Of course, there’s no definitively right or wrong answer here, but...
View Post
Mistakes p

Mistakes people make when scaling

After more than 20 years of working with dental practices around the world, I can tell you that almost every single practice owner has identified scaling as one of their major goal...
View Post
The Savvy

The Savvy Dentist Value Model™

The Savvy Dentist Value model™ is a framework we developed to show the progression of a practice as it grows and scales. All of our courses, training, and resources are desig...
View Post
Assets eve

Assets every leader should give their team

Organisational Structure There are all sorts of ways of describing organizational structure and it’s a bit of a personal choice how flat/hierarchal your practice will look. ...
View Post
How to cre

How to create an effective strategy

Developing and implementing strategies is a crucial part of success in business. There’s been a lot written on the subject, and it truly is a mammoth topic. In order to cr...
View Post
Turning Em

Turning Emergency Cases into Loyal Patients

Converting emergency cases is a skill worth mastering, as it allows you to maximise opportunities that fall right into your lap. In the wake of the 2020 COVID pandemic, a lot of pr...
View Post
How to han

How to handle “price shopper” calls

A lot of practice managers and front desk staff are painfully familiar with the “price shopper” call. This is the caller that just wants to know the price for a treatme...
View Post
The 10 Com

The 10 Commandments of an Effective Website

Creating an effective website is an investment that requires time, effort, skill, and strategy. Having a web presence that generates traffic conversions is essential for any brand,...
View Post
How to ret

How to retain good talent and avoid high turnover

Business owners put a lot of money, time, and effort into recruiting and onboarding top-tier talent, so naturally you want them to stick around. If you’re dealing with high s...
View Post
7 ways to

7 ways to approach difficult conversations

As a practice owner and team leader, you’re going to face tough conversations from time to time it’s up to you to keep your cool as you navigate tricky topics.
View Post
How to cre

How to create an effective email newsletter for your practice

One thing to know, creating a quality and effective newsletter and building a database of readers takes time, patience, and a bit of investment on your end.
View Post
How to int

How to introduce a new clinical procedure into your practice

Adding new clinical procedures to your practice can be an excellent way to introduce a new revenue stream to your practice and ensure your patients are receiving the best possible ...
View Post
What does

What does the 2020 budget mean for practice owners?

The 2020 federal budget included a heavy emphasis on supporting small business owners through mental health resources and economic stimulation.
View Post
The one qu

The one question I ask my team every single day

When my team gathers for our huddle each morning, I’ll go around the circle (or Zoom screen) and ask each and every team member this one question. “What do you need ...
View Post