How to hav

How to have a successful partnership with your right-hand person

There’s an old saying that goes, “if you want to go quickly, go alone. If you want to go far, go together.” It’s a bit like the adage, “it takes a ...
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6 mistakes

6 mistakes practice owners make when it comes to leadership – and how to fix them!

Imagine leading a team that is self-driven, self-regulated and self-starting so you are able to operate your practice without necessarily being on-site every moment of the day. ...
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Why you sh

Why you should never compete on price alone

We know patients are often concerned with finding the lowest price and saving a few dollars where possible – it’s common to get “price shopper” calls where ...
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Common mis

Common mistakes dentists make with case acceptance

By taking the time to learn the skills to master case acceptance, dental practices ultimately have more patients receiving ideal treatment. When patients receive ideal treatment...
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Why you ne

Why you need a systemised dental practice

Systemisation allows your practice to operate smoothly irrespective of the personnel rostered on any given day. If you’re able to create and implement simple, practical, a...
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The Practi

The Practice Owners’ Guide to Recruitment

Great staff are worth their weight in gold. They contribute to a productive work environment, boost morale, and can even play a huge part in patient retention and therefore the pro...
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5 steps to

5 steps to increasing financial intelligence

By taking the time to develop your financial intelligence, you will begin to know your business intimately – inside and out. You’ll be able to understand what’...
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Five steps

Five steps to building a winning team

Ask any practice owner one of their great stressors, and they’ll invariably say staff. When practice owners find themselves doing dentistry by day and running the business ...
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6 mistakes

6 mistakes practice owners make when it comes to leadership – and how to fix them!

Imagine leading a team that is self-driven, self-regulated and self-starting so you are able to operate your practice without necessarily being on-site every moment of the day. ...
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Read this

Read this before onboarding your next new hire

A smooth onboarding process is something we often take for granted, but can either create or save you massive headaches further down the track. Studies show that between 33% of ...
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Why great

Why great leaders never stop learning

Over the past 30 years, author and self-made millionaire Steve Siebold has interviewed over 12,000 of the wealthiest and most successful people around the world. What did he fin...
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How to use

How to use Virtual Assistants to grow your practice

Recent years have seen small business owners across numerous industries engage the help of Virtual Assistants. A Virtual Assistant can work with you digitally to execute countle...
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Mastering

Mastering effective delegation

Great leaders are also great delegators. If you go into practice ownership trying to do everything yourself, you’ll never get the time and freedom you’re looking for an...
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5 Ted Talk

5 Ted Talks every practice owner needs to watch

Ted Talks can be a great opportunity to learn from international experts, thought leaders, and highly successful individuals. This is especially handy for practice owners who are l...
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How to Suc

How to Successfully Mentor Your Team Members

Mentoring can bring a lot of extra value to the relationship you have with your team, and improve work satisfaction for all involved. Many successful athletes, entrepreneurs, bi...
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How to str

How to structure your appointment book

A well-structured appointment book makes all the difference to your efficiency, patient experience, and workflow. It’s a common principle in dentistry, and there are many way...
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How to cre

How to create strong business partnerships

Partnering with other businesses is a great way to increase your profile withing the community, grow leads, and ultimately increase your flow of new patients. It can also be a mean...
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Retaining

Retaining your patient base with engaging content

We go to a lot of effort to attract new patients, and to lose them after all that work is just a massive waste. You can’t get cocky or complacent and assume that everyone ...
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Five princ

Five principles every practice owner needs to know about digital marketing

After working with hundreds of dental practices around the world, marketing seems to be a consistent challenge. And with good reason – when you’re studying dentistry, n...
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Turning Em

Turning Emergency Cases into Loyal Patients

Converting emergency cases is a skill worth mastering, as it allows you to maximise opportunities that fall right into your lap. In the wake of the 2020 COVID pandemic, a lot of pr...
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How to han

How to handle “price shopper” calls

A lot of practice managers and front desk staff are painfully familiar with the “price shopper” call. This is the caller that just wants to know the price for a treatme...
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The 10 Com

The 10 Commandments of an Effective Website

Creating an effective website is an investment that requires time, effort, skill, and strategy. Having a web presence that generates traffic conversions is essential for any brand,...
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How to ret

How to retain good talent and avoid high turnover

Business owners put a lot of money, time, and effort into recruiting and onboarding top-tier talent, so naturally you want them to stick around. If you’re dealing with high s...
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7 ways to

7 ways to approach difficult conversations

As a practice owner and team leader, you’re going to face tough conversations from time to time. Whether it’s with a patient, team member, business partner, or member o...
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When A Rec

When A Recession Hits: What To Do Next!

The emergence of COVID 19 has created a recession like never before. Regardless of the industry you work in, you are impacted by its presence. Problem is, there is no sight of it e...
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How Person

How Personal Development Assists With Professional Growth

[et_pb_section admin_label="section"] [et_pb_row admin_label="row"] [et_pb_column type="4_4"][et_pb_text admin_label="Text"]There is a major difference between being ambitio...
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Marketing

Marketing Your Practice During Uncertain Times

Uncertainty might be an understatement considering the current situation worldwide. Coronavirus has really overtaken this year. Everyone is at a pause. Some call it the ‘big ...
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Creating A

Creating A Powerful And Unique Brand Identity

What is Branding? When we think of branding, we think of logos – the bitten apple for the technology giant of the same name or the little tick for Nike that is a movement in...
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How To Wor

How To Work Collaboratively With Specialists

It has always been a little difficult for the general dentist and a specialist to amicably co-exist. But the fact of the matter remains, both of them are equally important componen...
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Managing R

Managing Risk In Uncertain Times

As we live amidst the most trying of times in modern history, uncertainty seems to be the keyword. COVID-19 has shaken up the entire world. From a business perspective, there is a ...
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Navigating

Navigating The Covid 19 Crisis

Who knew we would live to see a time like this! Covid 19 has now become a pandemic all over the world. This blog is all about how you can manage your dental business and your sanit...
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The Good,

The Good, The Bad And the Ugly Of Setting Up Fee Structures

Any business needs a viable and appropriate fees structure to operate commercially successfully. But what factors go into setting up a fees structure that will help the bottom line...
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Which Effi

Which Efficiencies Can Make Your Practice More Profitable

Have you been working more than 50 hours a week over 5 or 6 days without taking a meaningful break? Do you know that you could be putting yourself in real danger with the excessive...
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