Don’t make these seven business blunders!
We all make mistakes in life, despite our best efforts. It’s frustrating, disappointing, but also a goldmine for lessons. But what if you could skip straight to the lesson...
Things EVERY practice owner should know about social media
Social media can be an incredible marketing tool – when used correctly. It’s free, accessible, and there’s a good chance that almost all your patients use social ...
How to navigate setbacks
Most dentists are perfectionists by nature – they’re tough on themselves, they’re trained to look for imperfections, and they have a tougher time dealing with set...
The “How-To” of Habit Stacking
Those of you who have researched the psychology behind habits (perhaps reading the work of James Clear, S.J Scott, BJ Fogg, or Charles Duhigg), may already be familiar with the phr...
Are you dealing with decision fatigue?
The term “decision fatigue” was first coined by social psychologist, Dr. Roy Baumeister, after his study in the field of mental discipline. Decision fatigue is defin...
What this productivity expert wants you to know about multi-tasking
In today’s busy world, a lot of us are dealing with a baseline level of stress, burnout, and overwhelm. It’s so normalised to be busy or juggling a million different...
How to ask your current patients for referrals
Asking for referrals is an excellent way to expand your patient base, and attract more of your ideal patient avatar. If you have people and patients that you really enjoy interacti...
Why you need to turn your assets into cash flow
A huge part of our job as business owners, is to identify the assets in our business and then turn them into cash flow. There are plenty of assets there that most people won't e...
What is the leverage line – and how do you cross it?
If you haven’t already taken a look at the Savvy Dentist Value Model, you’ll need to be familiar with it to understand the concept of the leverage line. Taking a look a...
Your six-step framework to patient handover
As a practice owner, your days are already busy enough with the responsibilities of running a business and leading a team. In order to free up more time and get off the tools, you&...
The ten habits of the most successful dental practice owners
After working with hundreds of dental practice owners around the country, I’ve begun to notice a few patterns. The most successful practice owners with booming dental practic...
What we can learn from watching the olympics
The 2021 Olympic Games are underway in Tokyo and people from all around the world are tuning in to see their nations finest enter the global arena. The Olympics host some of the mo...
Stress-busting habits that help prevent burnout
Owning and running a practice is no small task – you have many responsibilities on your mind as well as your patient load, team’s welfare, financial responsibilities, s...
Three ways to maximise your revenue
If you want to increase your revenue, the good news is that it’s a very simple science. There are really only ever three ways to increase revenue in a practice, and in fac...
Skills every associate dentist should learn
A huge part of growing and scaling your practice includes building a team of people who can deliver great care to your patients. Having a reliable and productive associate is an in...
How to use the principle of influence in your dental practice
Do you sometimes see people who step from one interaction to another, always appearing to effortlessly get what they want, while others slog it out only to triumph occasionally? It...
What you need to know about fee structures
Let’s talk about the good, the bad, and the ugly of fees. Practices need to have an appropriate fee level that allows for successful commercial operation. You need enou...
Marketing your practice on a shoestring budget
If you’re concerned about the ROI of your marketing efforts or working within a tight budget, then you’ll be pleased to hear that there are several ways you can market ...
Why we buy from people we like
Robert Cialdini’s 1984 book, Influence: The Psychology of Persuasion, famously identified six major psychological principles that make someone more influential and persuasive...
Single vs. Multiple Practice Ownership
It’s a topic that many people have strong views on – single versus multiple practice ownership. Of course, there’s no definitively right or wrong answer here, but...
Mistakes people make when scaling
After more than 20 years of working with dental practices around the world, I can tell you that almost every single practice owner has identified scaling as one of their major goal...
The Savvy Dentist Value Model™
The Savvy Dentist Value model™ is a framework we developed to show the progression of a practice as it grows and scales. All of our courses, training, and resources are desig...
Assets every leader should give their team
Organisational Structure There are all sorts of ways of describing organizational structure and it’s a bit of a personal choice how flat/hierarchal your practice will look. ...
How to create an effective strategy
Developing and implementing strategies is a crucial part of success in business. There’s been a lot written on the subject, and it truly is a mammoth topic. In order to cr...
The four kinds of assets you need to build in your practice – and why!
The ability to build assets is incredibly important to your success in business and practice ownership. In fact, every headache, frustration, bottleneck, and pain in the backside t...
The five elements of scaling
When it comes to scaling a practice, it can be a bit confusing knowing where to start. You want to grow, but you need to have the fundamentals in place to ensure your business stay...
What is the Performance-Culture Matrix?
I am yet to meet the person who comes to work knowingly, willingly, trying to do a poor job. Most people are internally wired to want to do their job successfully, and want to do i...
How to have a successful partnership with your right-hand person
There’s an old saying that goes, “if you want to go quickly, go alone. If you want to go far, go together.” It’s a bit like the adage, “it takes a ...
6 mistakes practice owners make when it comes to leadership – and how to fix them!
Imagine leading a team that is self-driven, self-regulated and self-starting so you are able to operate your practice without necessarily being on-site every moment of the day. ...
Why you should never compete on price alone
We know patients are often concerned with finding the lowest price and saving a few dollars where possible – it’s common to get “price shopper” calls where ...
Common mistakes dentists make with case acceptance
By taking the time to learn the skills to master case acceptance, dental practices ultimately have more patients receiving ideal treatment. When patients receive ideal treatment...
Why you need a systemised dental practice
Systemisation allows your practice to operate smoothly irrespective of the personnel rostered on any given day. If you’re able to create and implement simple, practical, a...
The Practice Owners’ Guide to Recruitment
Great staff are worth their weight in gold. They contribute to a productive work environment, boost morale, and can even play a huge part in patient retention and therefore the pro...
Navigating The Covid 19 Crisis
Who knew we would live to see a time like this! Covid 19 has now become a pandemic all over the world. This blog is all about how you can manage your dental business and your sanit...
The Good, The Bad And the Ugly Of Setting Up Fee Structures
Any business needs a viable and appropriate fees structure to operate commercially successfully. But what factors go into setting up a fees structure that will help the bottom line...
Which Efficiencies Can Make Your Practice More Profitable
Have you been working more than 50 hours a week over 5 or 6 days without taking a meaningful break? Do you know that you could be putting yourself in real danger with the excessive...
Legal Elements Of Owning A Dental Practice
Most dentists forget that dentistry isn’t simply about being excellent at clinical care, it is also about taking care of the business and the legal aspects that can impact on...
Master How Your Words Come Out
Communication and mastering how your words come out is the key that allows us to foster great relationships with our team members, patients, and stakeholders!
How To Use Great Content To Attract New Patients
This week, we decode the secret to great content that will make the search engines happy and your patients happier.
6 Top Tips To Fix Your Front Desk
You need to invest your time and efforts to fix that first impression to run a successful and scalable practice. Here are 6 Top Tips To Fix Your Front Desk!
How To Be The Leader Your Team Needs Now!
It is generally believed that leaders are born and not made. What if I could prove to you that this is not the case and with the right kind of self-awareness and dedicated work, an...
7 Instagram Hacks To Grow Your Practice!
If you haven’t introduced your practice to the world of digital and social media marketing, then, you are definitely not living in 2020. In social media, the first name that ...