131. How To Scale Personal Communication in Your Practice with Matthew Barnett
In this episode, I’m speaking to Matthew Barnett, the founder of Bonjoro. In dentistry, we’re always looking for ways to scale our personal communications. We want to ensure a better patient experience and higher retention rate. But even with automated systems, sometimes the personal touch can get lost. That’s why I’ve invited Matthew […]
Advice on Building a World-Class Team
To transition from dentist to business owner, we need to be backed by a team. But with teams comes complexity. There are different personalities, desires, and preferences that all need to come together toward a singular goal: the success of the dental practice. Creating the perfect team is often a trial and error situation. For […]
122. Motivate Your Staff, Build Better Patient Relationships and More with Jim Cathcart
On this episode, I’m joined by legendary motivational speaker Jim Cathcart to discuss motivating ourselves and our staff, intentionality in business and so much more. With over 40 years of professional speaking around the world, Jim Cathcart is one of the best known and most award-winning motivational speakers in the business. He has […]
121. Effective Content Marketing for Dental Practice Owners with Alexi Neocleous
On this episode, I’m joined by Alexi Neocleous to discuss effective content marketing strategies for dental practice owners. The world of content can seem big and intimidating, especially when you’re busy running your own practice. In this episode, Alexi Neocleous talks to us about creating content that attracts and retains customers. Alexi is […]
111. The Secret To Being A Great Leader in Your Practice with Gary Bertwistle
In this episode, I’m joined by Gary Bertwistle who shares his insights on how to get your mojo back. When we work in our practices day in and day out, it’s easy to get stuck in the grind and not operate at our best. Gary has always had a passion for innovation and […]
110. SEO for Dentists Made Easy with Justin Morgan, The Dental Marketing Guy.
I’m joined by Justin Morgan to share how you can grow your practice using SEO. SEO (Search Engine Optimisation) can be a mystery. But on this episode, Justin helpfully breaks it down into simple, practical advice that you can start implementing today. Justin Morgan is the founder of Dental Marketing Guy. Dental Marketing Guy […]
109. Secrets To A Well Managed Dental Practice with Jennifer Pearce
In this episode, I’m joined by dental practice owner Jennifer Pearce who specialises in practice management. There’s a lot to manage as a dental practice owner and it’s easy to feel overwhelmed. In this conversation, Jennifer Pearce brings over 20 years of experience in office management and now practice ownership and shares with […]
107. Build Your Practice Through Referral Marketing with Stacey Brown Randall
Stacey Brown Randall joins me to share with you her simple system for generating referrals without asking. We all know referrals are key to the health of a dental practice, but systemising referrals can feel overwhelming. Stacey is a contrarian when it comes to typical referral advice and believes the best way to […]
106. Tips for a Harmonious Workplace with Catherine Gillespie
In this episode, I’m joined by workplace conflict resolution expert Catherine Gillespie. Catherine shares her advice around navigating and resolving conflict and cultivating a harmonious and professional workplace. As practice owners, managing our team is a big part of our responsibilities. However, as is the nature of managing people, conflicts are bound to […]
93. Become a High Performance Dental Practice Owner with Dr Emily Letran
From refugee to dental practice owner and coach, Dr Emily Letran is one high performance individual. In this episode, she shares her story and tips. Dr Emily Letran is a general dentist who owns two multi-specialty group practices in Southern California. She received her Bachelor of Science in Biology from UC Riverside. She is a graduate of […]