How to Introduce a New Clinical Procedure Into Your Practice Adding new clinical procedures to your practice can be an excellent way to introduce a new revenue stream to your practice and ensure your Read More →
What Does the 2020 Budget Mean for Practice Owners? This week saw the arrival of the heavily anticipated federal budget – which comes against the backdrop of the COVID-19 pandemic and subsequent recession. Read More →
The One Question I Ask My Team Every Single Day When my team gathers for our huddle each morning, I’ll go around the circle (or Zoom screen) and ask each and every team member Read More →
Dr John Demartini’s Tips on Building a Self-Managing Team Building a self-managing team and recruiting intrinsically motivated talent is often a pain point for practice owners who don’t want to constantly micro-manage their Read More →
How to Reduce Key Person Risk in Your Practice As a practice owner, you never want to fall into the trap of relying too much on any key player – including yourself. If Read More →
How to Manage Patient Complaints Patient complaints are often a gift in disguise. They give you the opportunity to demonstrate exceptional service, improve the patient experience, and solve a Read More →
How to Give Your Patients Six-Star Service Depending on your location, there could be any number of practices competing for patients, offering different deals and discounts, engaging in flashy advertising. But Read More →
Going Out With a Bang – How to Finish the Year Strong! As we step into the last chapter of the year, it’s easy to let the momentum fizzle out as our minds turn to the Read More →
Practice Politics – How to Manage Bickering Team Members A common consistently reported by practice owners, managers, and leaders across numerous industries, is navigating the complex world of social dynamics in the workplace. Read More →
How to Turn Web Traffic Into Patients This is a common pain point for practice owners – and indeed business owners – across the board. Web traffic is great to have Read More →